Skytap Engineer

Infopro Learning, Inc Logo

Infopro Learning, Inc

đź“ŤRemote - Worldwide

Summary

Join Infopro Learning as a Skytap Engineer for a long-term contract role, supporting a top client's training department. You will deploy, maintain, and optimize virtual machines (VMs) on the Skytap platform, collaborating with trainers and subject matter experts. Responsibilities include VM deployment and support, collaboration with SMEs, platform monitoring and cost management, technical support, and documentation and process improvement. This remote position, open to candidates in India, requires a Bachelor's degree in Computer Science or a related field, 5+ years of experience in virtualization and technical support, and proficiency in scripting languages and API integrations. The role offers an exciting opportunity to contribute to impactful training solutions on a global scale.

Requirements

  • Education: Bachelor’s degree in Computer Science or a related field
  • Experience: Minimum of 5 years in virtualization, VM deployment, and technical support
  • Proficiency in scripting languages (Python preferred) and API integrations
  • Familiarity with infrastructure, containers (Docker/Kubernetes), and cloud platforms (Azure/AWS)
  • Experience with CI/CD tools (GitHub Actions, Jenkins), visualization tools (Grafana, PowerBI), and configuration management tools (Ansible, Puppet, Chef)
  • Strong knowledge of Windows and Linux systems

Responsibilities

  • VM Deployment & Support: Deploy, configure, and maintain Skytap VMs for various training courses, aligning resources to meet specific course needs
  • Collaboration with SMEs: Partner with trainers and subject matter experts to design virtual labs for new courses and optimize existing ones
  • Platform Monitoring & Cost Management: Actively monitor the Skytap environment, implementing strategies to optimize performance and reduce costs
  • Technical Support: Serve as the first line of support for learners, troubleshooting VM issues to ensure a seamless training experience
  • Documentation & Process Improvement: Develop and update technical documentation and troubleshooting guides for efficient VM management

Preferred Qualifications

  • Background in machine learning and AI
  • Excellent written and verbal communication skills
  • Significant experience with scripting and automation
  • Proven track record deploying professional products in cloud environments

Remote

Software Development

Mid-level

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