Skytap Engineer

Summary

Join Infopro Learning as a Skytap Engineer for a long-term contract position supporting a top client's training department. This remote role, open to candidates in India, involves deploying, maintaining, and optimizing virtual machines (VMs) on the Skytap platform. You will collaborate with trainers and subject matter experts to create and maintain virtual training environments, ensuring cost-effectiveness and high performance. Responsibilities include VM deployment and support, collaboration with SMEs, platform monitoring and cost management, technical support, and documentation and process improvement. The position requires a Bachelor's degree, 5+ years of experience in virtualization, and proficiency in scripting and various technologies.

Requirements

• Bachelor’s degree in Computer Science or a related field
• Minimum of 5 years in virtualization, VM deployment, and technical support
• Proficiency in scripting languages (Python preferred) and API integrations
• Familiarity with infrastructure, containers (Docker/Kubernetes), and cloud platforms (Azure/AWS)
• Experience with CI/CD tools (GitHub Actions, Jenkins), visualization tools (Grafana, PowerBI), and configuration management tools (Ansible, Puppet, Chef)
• Strong knowledge of Windows and Linux systems

Responsibilities

• Deploy, configure, and maintain Skytap VMs for various training courses, aligning resources to meet specific course needs
• Partner with trainers and subject matter experts to design virtual labs for new courses and optimize existing ones
• Actively monitor the Skytap environment, implementing strategies to optimize performance and reduce costs
• Serve as the first line of support for learners, troubleshooting VM issues to ensure a seamless training experience
• Develop and update technical documentation and troubleshooting guides for efficient VM management

Preferred Qualifications

• Background in machine learning and AI
• Excellent written and verbal communication skills
• Significant experience with scripting and automation
• Proven track record deploying professional products in cloud environments