Smart Buildings Engineer

Summary

Join Willow, a global leader in digitizing the build world, as a Smart Buildings Engineer/Digital Twin Technician/Technologist. Contribute to and lead the deployment of Digital Twins across our global portfolios. Work with project managers and engineers across all project stages, from pre-integrations and discovery to IoT integrations and data acquisition. As a subject matter expert, support various teams through knowledge sharing, training, product testing, and troubleshooting. Ensure the highest quality and accuracy of data collected and sent to the Willow platform. This role requires strong technical skills, problem-solving abilities, and excellent communication. Willow offers flexible working arrangements, remote/hybrid options, and parental leave.

Requirements

• 3+ year experience in Building Automation Services or similar
• Diagnostics and troubleshooting skills in Building Automation/Energy Management Systems are required
• Understanding of technical documentation like network topology, wiring diagrams, points lists, operational manuals and functional descriptions for multiple systems like BMS, EMS, Security, Lighting, etc
• Have excellent fault-finding and technical problem-solving skills
• A thirst for challenge and a strong desire to excel in your career
• Enthusiastic, flexible, energetic and highly motivated
• Keen to learn and develop your existing skills and knowledge
• A positive can-do attitude
• Excellent communication skills

Responsibilities

• Work with Delivery Project Managers and Engineers across all stages of the project including
• Pre-Integrations and Discovery
• IoT Integrations and Data Acquisition
• Data Tagging (Classification and Modelling)
• As a Subject Matter Expert you will support product, software development, customer support, and customer success teams in activities such as knowledge sharing and training sessions, product testing and validation, troubleshooting, etc
• Review project documentation and produce required documents such as network topologies or similar diagrams
• Perform data tagging and modelling across multiple sites and run quality assurance reviews to make sure data collected from the different subsystems is accurate
• Review data in our platform through a front end, database, or API and compare it against other applications
• Main responsibility is to ensure all data collected and sent through to the Willow platform is of the highest quality and accuracy. This responsibility is at the core of Willow Services and the key to our success

Preferred Qualifications

• Intermediate to advanced MS Excel or MS SQL preferred
• Electrical/Engineering qualifications are viewed favourably but more important is an eagerness to learn new technology

Benefits

• True flexible working arrangements, remote and/or hybrid
• Parental leave available for those budding families
• Willowers can dedicate up to 3 days a year to causes they love
• Level up through our Willow Academy
• Cool discounts on shopping and services