Pacifica Continental is hiring a
Software Defined Datacenter Specialist

Summary

The Software Defined Datacenter Specialist will provide technical leadership to clients in assessing, installing, configuring, and implementing the company's products and services. They are expected to resolve medium/high complexity incidents while adhering to the agreed SLA with the client. The role involves 24x7 operations and on-call duties, documenting internal procedures, participating in preventive maintenance, and attending technology lifecycle events.

Requirements

• At least 5 years of previous experience as a technology consultant/infrastructure administrator in technology service companies (desirable)
• Demonstrable experience in the position and/or project management of virtualization and cloud computing (desirable)
• Availability for passive 24x7 on-call duties (1 week per month)
• Relevant university studies
• Technical English

Responsibilities

• Provide technical leadership to clients in assessing, installing, configuring, and implementing the company's products and services
• Resolve medium/high complexity incidents while adhering to the agreed SLA with the client
• Perform 24x7 operations and on-call duties as per defined schedule
• Document internal procedures and deliverables to clients
• Participate in the preventive maintenance process
• Attend technology lifecycle events and meetings with team members and manufacturers
• Set up testing laboratories to simulate environments and procedures for client applications
• Provide internal training as needed