Software Engineer

Summary

Join Airbnb's IVR Product team as an engineer and contribute to the development of world-class voice-based products. You will collaborate with cross-functional teams to design, develop, and launch innovative voice user experiences. This role requires 2-4+ years of experience in backend systems and proficiency in a major programming language. You will be responsible for the full development lifecycle, from technical design to A/B testing. The position is US-remote eligible with occasional office work. Compensation includes a competitive salary, bonus, equity, benefits, and employee travel credits.

Requirements

• 2-4+ years of industry experience with a Bachelor's/Master's degree in CS or equivalent experience
• Strong expertise in backend systems for service-oriented architectures
• Proficiency in at least one major programming language (e.g., Java, Kotlin, Ruby, Python)
• Passionate about delivering products end-to-end, from ideation through planning, implementation, and experimental A/B testing
• Excellent communication skills and a collaborative spirit, with the ability to work effectively across diverse teams
• Passionate about efficiency, availability, and technical quality

Responsibilities

• Collaborate across disciplines to execute on product and business strategy, focusing on building world-class voice-based products and features
• Work cross-functionally with product managers, designers, and engineering partners to execute on strategy, ensuring our voice products deliver exceptional quality
• Drive, lead, and contribute to the full development cycle: technical design, development, test, experimentation, analysis, monitoring & launch
• Review code and design documents, give feedback on product specifications, contribute to technical excellence, and ensure adherence to technology quality standards
• Provide critical input in defining the team roadmap and contributing to the technical direction

Preferred Qualifications

• Experience with chatbots, voice assistants, or AI-driven products is a plus
• Experience with contact center systems (e.g., Genesys, Twilio) is also a plus

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits