Software Engineer

Summary

Join Prelim's growing team as a Software Engineer, Implementations and help increase banking access for millions. You will implement, deploy, and support the platform powering digital account opening for global banks. Collaborate closely with customers and internal teams to configure the platform, resolve integration issues, and deliver solutions. This role involves onboarding customers, providing technical support, and representing customer needs within the organization. You will present work results, demonstrate product usage, create technical content, and identify/resolve customer adoption blockers. The position offers the chance to contribute significantly to a fast-paced, remote startup.

Requirements

• Experience with client facing communication
• Strong experience with REST & SOAP integrations
• Experience with back-end technologies such as Node.js, Python, or Ruby
• Experience with databases such as PostgreSQL
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities

Responsibilities

• Own the onboarding of customers and ensuring their success using Prelim
• Be a thought partner to Prelim customers to help them build out complex forms for new teams and use cases
• Tackle technical limitations or opportunities in Prelim that need solving via code (e.g. a bug, a missing feature, etc.) or partner with our product engineering teams to tackle the problem
• Be the voice of our customers and represent their needs to the rest of the organization
• Present the results of our work to a wide ranging audience from engineers to C-suite executives
• Demo Prelim and answer questions about how to make the best use of the product
• Create technical content to demonstrate best practices
• Suss out the blockers for a customer in adopting Prelim — and overcome them through content, education, product improvements, and training
• Serve as the primary, ongoing technical point of contact for our users
• Help interview and grow the implementation engineering team

Benefits

• $100,000 - $120,000 a year
• #LI-Remote