Software Engineer, Fullstack-Data Management

Summary

Join Fullstory's Data Management team as a remote Software Engineer and build the next generation of AI-enhanced products. You will design and build new data management capabilities and features, ensuring powerful, intuitive, and frictionless user experiences. Collaborate with the team to automatically label critical components of digital experiences. A deep sense of customer empathy and a passion for building user-friendly products are essential. You will write code to automatically identify and label raw user interaction data, design features for zero-configuration data analysis, and partner with product and design teams. You will also own the operational health of your features, ensuring fast, accurate, and reliable automated labeling for customers.

Requirements

• A passion for solving complex data problems. You are excited by the challenge of turning raw, unstructured behavioral data into meaningful, semantic information that powers automated insights
• Experience building robust, scalable APIs. You have a history of designing, building, and maintaining high-performance services, ideally with experience using technologies like gRPC and Protocol Buffers
• Proficiency in a strongly-typed language. You're comfortable building backend systems in a language like Go, Java, Typescript, or Rust, and you appreciate the value of type safety in large-scale systems
• A strong sense of product and user empathy. You have some experience with front-end technologies (like React) and can think through the entire user workflow, from the API to the UI, to ensure a frictionless experience
• A track record of effective collaboration, autonomy, and ownership. You communicate clearly, document your work, and have a history of delivering on team initiatives, seeing features through from idea to production and beyond

Responsibilities

• Write code that makes instrumentation irrelevant, building services that automatically identify, label, and provide semantic meaning to raw user interaction data
• Design and build features that move us toward a zero-configuration future, allowing our customers to analyze all of their behavioral data without manual setup
• Partner with product and design to create frictionless experiences that intelligently suggest data definitions and help users understand their digital world automatically
• Collaborate with your engineering peers through design discussions, pair programming, and thoughtful code reviews to uphold high technical quality and ship with confidence
• Own the operational health of the features you build, monitoring services and resolving issues to ensure our automated labeling is fast, accurate, and reliable for customers

Benefits

• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter
• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians
• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy
• Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up
• Team Collaboration. Connect with fellow Fullstorians in real life through team off-sites, a lively ATL home office, and annual full-company meet-up
• Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances
• Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family
• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most
• Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need