Software Engineer I - Identity Engineering

Summary

Join Twilio's Email Identity team as a Software Engineer! This role is perfect for recent graduates or those with early-career experience. You'll design, develop, and maintain the email communications platform used by thousands of customers daily. Collaborate with a team using Agile methodologies and contribute to all phases of projects. This remote-first position requires proficiency in programming languages like Ruby, Go, Python, Java, or C++, and a basic understanding of RESTful APIs and CI/CD. Twilio offers competitive pay, benefits including health insurance, 401k, paid time off, and parental leave, and a supportive work environment.

Requirements

• Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent experience
• 0-1 years of software development experience, particularly with highly available applications
• Proficiency in modern programming languages such as Ruby, Go (preferred), Python, Java, or C++
• Interest in building and maintaining software optimized for production environments
• Basic understanding of designing and building RESTful APIs
• Familiarity with automated testing and CI/CD pipelines in contemporary development workflows
• Problem-solving mindset with the ability to collaboratively resolve complex production issues
• Growth-oriented attitude with a passion for learning in a supportive, team-driven setting
• Effective written and verbal communication skills with an emphasis on clarity and inclusivity

Responsibilities

• Design, develop, test, and deploy Identity features, while refactoring and addressing technical debt
• Participate actively in backlog refinement, Agile ceremonies, and collaborate with your team to meet sprint commitments
• Manage work using GitHub, Jira, and our build/deploy systems
• Take ownership of service reliability by responding to incidents, participating in the on-call rotation & post-incident reviews
• Collaborate across all phases of projects to continuously improve our email platform
• Troubleshoot and resolve issues within your team’s domain, independently or as part of a team
• Ensure clear and comprehensive documentation of the projects you work on
• Continuously acquire new technical skills and knowledge to thrive in a fast-paced and dynamic industry

Preferred Qualifications

• Familiarity with databases such as SQL, NoSQL, AWS DynamoDB, or Aurora
• Interest in microservices, high-performance APIs, and web security
• Exposure to deploying cloud applications across multiple regions

Benefits

• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave
• Twilio’s equity plan
• Corporate bonus plan