Software Engineer III

Summary

Join EasyPost, a rapidly growing YC unicorn, and help build the shipping infrastructure of the future. We're looking for a skilled software engineer with 5+ years of experience to design, develop, and maintain software applications within our logistics department. You will collaborate with a team, ensuring high-quality code and responsive applications. This role involves problem-solving, customer interaction, and contributing to project planning. We offer a competitive compensation package, comprehensive benefits, flexible work schedule, and a collaborative culture.

Requirements

• 5+ years of related experience
• Technically inclined and enjoy wearing a lot of hats
• A capable quantitative thinker who learns quickly
• Strongly proficient in at least one programming language (C++,C#, Delphi, Java or similar)
• Experience with database technologies (SQL)
• Experience with standard API’s such as REST, SOAP and JSON, XML

Responsibilities

• Design, develop, and maintain software applications for use within Logistics
• Ensure the performance, quality, and responsiveness of applications
• Maintain high standards of code quality and integrity
• Participate in code reviews and follow best practices in software development
• Identify and correct bottlenecks and fix bugs. Work on complex problems, analyze situations, and apply problem-solving skills
• Collaborate with a team of developers, designers, and product managers. Contribute to team meetings and offer innovative ideas and solutions
• Assist in project planning and adhere to timelines. Report progress and challenges to the management team
• Provide second-level contact to customer inquiries, requests, and technical issues via various communication channels to convey resolutions to customer issues
• Where required, demonstrate the software to stakeholders and customers
• Maintain a professional and courteous demeanor when interacting with customers
• Diagnose and resolve technical issues related to products, software, or services
• Utilize problem-solving skills to analyze and identify root causes of problems and provide solutions or workarounds
• Collaborate with other technical teams and engineers to escalate and resolve complex issues and deliver effective solutions
• Handle escalations from Tier 2 Support Team
• Be a strong collaborator, a part of a small team, that touches every part of the company

Preferred Qualifications

• Knowledge of DevOps tools (Docker, Kubernetes)
• A second language

Benefits

• Comprehensive medical, dental, vision, and life insurance
• Competitive compensation package and equity
• Monthly work from home stipend of $50
• Flexible work schedule and paid time off
• Collaborative culture with a supportive team
• A great place to work with unlimited growth opportunities
• The opportunity to make massive contributions at a hyper-growth company
• Make an impact on a product helping ship millions of packages per day