Software Engineer III

Summary

Join ExtraHop as a Software Engineer III in Performance and Tools and help drive the company's product to handle extreme traffic while maintaining a fast user experience. You will support product performance and scalability, participate in real-world testing scenarios, monitor usage parameters, identify performance bottlenecks, and automate performance tests. Collaborate with development teams to set up testing environments and continuously develop your technical knowledge. The ideal candidate will have a passion for building secure and scalable systems and a minimum of 5 years of relevant experience, including Linux system engineering, networking, databases, and Linux scripting/programming. ExtraHop offers a competitive salary, bonus, and benefits package.

Requirements

• Minimum of 5 years of relevant experience that includes 2 years of Linux system engineering with substantial expertise in networking and databases, and at least 3 years in Linux scripting/programming (Python preferred)
• Effective written and verbal communication skills
• Ability to work collaboratively within the team and across functional areas
• Work well under pressure - Work well in fast-paced, high-stress environments
• Demonstrated reliability, consistent engagement and attendance

Responsibilities

• Support product performance and scalability by utilizing existing tools and managing network infrastructure to determine and push the limits
• Participate in testing scenarios that reflect real-world customer environments
• Monitor usage parameters using production telemetry
• Assist in identifying performance bottlenecks and contribute to improvements in efficiency and scalability
• Support the automation of routine performance tests to quickly identify regressions
• Collaborate with development teams to set up testing environments for new features and customer issue replication
• Continuously develop technical knowledge and learn from senior engineers
• Technical Curiosity - actively works with senior and principal engineers to continuously learn new skills and technologies
• Assist in creating new packet captures to drive performance testing with different protocols and threat profiles

Preferred Qualifications

• TCP/IP networking and performance tuning
• Linux OS systems management and performance tuning
• Postgres database management and performance tuning
• Programmatic REST API testing
• Cloud/SaaS Experience (AWS/GCP/Azure) (preferably Terraform)
• Virtualization platforms or containers (Docker, K8s)
• Familiarity with test methodologies
• Experience with Grafana/Prometheus a plus
• Ability to learn from customer issues and proactively develop testing tools to prevent recurrence
• Experience with learning from customer issues to develop new testing tools that prevent those issues from recurring

Benefits

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model