Software Engineer III

Summary

Join Shippo's Rating team as a Software Engineer! You'll design, implement, test, and deploy high-SLA software services handling millions of requests daily. Responsibilities include ensuring scalability and maintainability, enhancing the CI/CD pipeline, verifying system performance, collaborating with business teams, and mentoring junior engineers. This role requires 6+ years of software development experience, proficiency in server-side programming and database languages, and experience with scalable APIs and RESTful integrations. Shippo offers a comprehensive benefits package including healthcare, flexible work arrangements, volunteer days off, and professional development opportunities.

Requirements

• 6+ years of experience in software development
• Coding experience in server-side programming languages (e.g. Python, Go, Java, Ruby) as well as database languages (SQL)
• Experience working with server-side MVC frameworks (e.g. Django, .NET, Spring, Rails, Phoenix)
• Strong interpersonal skills and the ability to work with all levels of the organization
• Past experience and success building and supporting scalable APIs, services, or applications
• Experience integrating with APIs that use REST, SOAP, gRPC and other technologies
• Solid understanding of object-oriented programming and familiarity with various design and architectural patterns
• Exceptional verbal, written, and interpersonal communication skills
• You are adept at communicating relevant information clearly and concisely
• Deep understanding of customer needs and passion for customer success
• Ability to look ahead to identify opportunities, foster a culture of innovation, and build for scale
• Exhibit core behaviors focused on craftsmanship, continuous improvement, and team success
• BS or MS degree in Computer Science or equivalent experience

Responsibilities

• Design, Implement, test, and deploy software services with high SLAs that can handle millions of requests a day
• Ensure scalability and maintainability through microservices adoption, decoupling of concerns from the data model, queuing of jobs, application layering and container-based software distribution
• Continue to build out and enhance our CI/CD pipeline for smooth and safe production releases via automated testing and verification
• Verify and ensure performance and correctness of systems in response time and throughput
• Participate in peer reviews, testing and in design reviews for new features, products, and systems
• Collaborate with business teams and provide early input to new product ideas and functionality
• Define, implement, and monitor operational metrics to ensure performance and quality
• Work with a sense of urgency and iterate quickly in an agile process
• Mentor more junior engineers on engineering best practices
• Being on team on-call rotation and able to respond quickly to system incidents

Preferred Qualifications

• Prior experience working or interacting with shipping and/or postal carriers
• Familiarity with microservices architectures
• Experience with Django and/or FastAPI
• Experience using Python and/or Golang in production at scale
• Interest and experience in performance tuning, concurrency, security, data pipelines, and web servers
• Experience with messaging systems such as NSQ, Kafka, SQS and Celery
• Experience with DevOps tooling such as Docker, Terraform, Kubernetes, CircleCI, GitHub Actions, ArgoCD, New Relic, PagerDuty/ Incident.io , etc
• Experience with AWS/Cloud services such as EC2, S3, DynamoDB, Lambda, Route 53, Cloud Formation, Cloudflare, Elastic Beanstalk, IAM, etc

Benefits

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings