AppViewX is hiring a
Solution Architect

Summary

Join AppViewX as a Solution Architect on the US West coast (Remote). Work with cutting-edge technologies to design and develop solutions for customers. Responsibilities include designing solutions to business challenges, helping define strategic account plans, assisting customers navigate technical challenges, conducting customer lunch and learn sessions, engaging in strategic discussions leading to sales opportunities, and working closely with product management teams to help define product enhancements.

Requirements

• Bachelor’s Degree with knowledge on PKI and Cryptography
• Proficiency in Linux & Windows
• Familiarity in Cloud, ADCs, Virtualization, and Python

Responsibilities

• Design solutions to various business challenges of customers by working closely with Customer Success Managers, Product Managers, and Solution Support teams
• Help design onboarding plans working with our Customer Success Managers that identify and solve specific business challenges for our new customers
• Help define strategic account plans with our Customer Success Managers to drive adoption of our platform, provide demos and training sessions for our customers where needed
• Be the first point of escalation for customer escalations, working closely with our Solution Support teams on solving issues
• Help and assist customers navigate technical challenges through their lifecycle and moving them quickly to attain value on the investment made, be their trusted technology advisor
• Conduct and organize customer lunch and learn sessions, regional customer events to help with our marketing and branding strategies in various regions
• Engage in strategic discussions that lead to sales opportunities
• Work closely with our product management teams to help define product enhancements and long term roadmap based on interactions with our customers and the industry in general

Benefits

• Competitive incentives
• Health & wellness policies
• Saving & investment schemes
• Time off/sabbatical eligibility
• Dedicated L&D
• Remote work and flexible hours