Litify is hiring a
Solution Architect

Summary

The job is for a Solution Architect role at Litify, a high-growth startup in the legal space built on the Salesforce Platform. The position is remote with occasional travel (~10%). The candidate will be responsible for end-to-end implementation of Litify and technical solution design, among other tasks.

Requirements

• 2-5 years experience of Salesforce consulting, completing Salesforce implementations and/or experience managing complex projects on the Salesforce.com platform
• Experience with Salesforce Lightning
• Experience with Process Builder, Flows, Workflows, Approval Processes, Email Alerts, etc
• Good interpersonal skills, are diligent, have an eagerness to learn and excel in a high-paced environment, are constantly thinking about how we can continuously improve the platform, pay attention to the details, care about serving customers and delivering a great product, and most importantly are resourceful and enjoy problem solving
• Willing to travel when needed (~10%)
• Certified Salesforce Administrator (ADM 201) or other Salesforce certifications

Responsibilities

• Own the successful end-to-end implementation of Litify (SaaS platform built on Salesforce.com) for new customers
• Also own the technical solution and implementation for any new project engagements post initial onboard; partner with a Project Manager during the process
• Serve as the primary technical client facing contact during a project – know how to speak to both technical and non-technical stakeholders; be able to translate and communicate more complex/technical topics to client business stakeholders
• Operate as the product expert and trusted advisor of new customers, and guide them with industry and product best practices
• Travel to visit new customers on site, and lead in-person technical and business discussions with senior law firm leadership, and team members from across the organization
• Gather requirements from key stakeholders, and translate them into clear, actionable technical requirements
• Design, build, and implement custom applications using the declarative customization capabilities of the Salesforce Platform; partner with internal development team when needed
• Be comfortable with data in/out analysis, mapping and solutions; partner with internal data migration team to complete data and file migration from legacy systems onto Litify
• Partner with Litify Product, Engineering and QA teams to provide and facilitate customer feedback and pain points

Preferred Qualifications

• Experience working for or with law firms or the legal industry (big plus)
• Knowledge of managed packages for Salesforce regarding: CTIs/Phone System Integrations, E-Signature Solutions, Document Generation and Document Management Solutions, Marketing Integrations
• Salesforce development experience
• Experience working at other Salesforce ISVs
• Trailhead Ranger badge

Benefits

The estimated pay range for this role is $100,000-130,000. You may also be offered a bonus, equity grant, and benefits