Solutions Architect

Summary

Join poolside, a company building AI-driven software development tools, as a Solution Architect. You will act as the liaison between enterprise customers and cloud engineers, onboarding new customers and ensuring successful platform implementation. This role requires expertise in cloud architecture, distributed systems, and developer experience tools. You will collaborate with customers to adapt the architecture, create documentation, and troubleshoot technical issues. Poolside offers a fully remote, flexible work environment with generous benefits, including vacation time, health insurance, and company-provided equipment.

Requirements

• Comfortable with distributed systems
• Data pipelines, distributed processing, fault tolerance, performance optimization
• Message queues, event-driven architectures, e.g. Kafka, Google pub/sub
• Clouds: managed services, storage. GCP, AWS, Azure
• Experience with developer experience tools
• Worked on CI/CD pipelines
• Worked with containerization in production environments

Responsibilities

• Work with customers to deliver a scalable poolside product by customizing the deployment scripts to fit specific customer infrastructure requirements
• Use your expertise and customer knowledge, to support the engineering team to design and implement, performant, secure, and scalable solutions while building a standard poolside platform
• Collaborate with customers to adapt the cloud architecture to the customer reality while ensuring high availability, scalability, and security
• Create and maintain comprehensive documentation for architectures, configurations, procedures, and customer interactions
• Lead the troubleshooting and resolution of complex technical issues, providing timely and effective solutions

Preferred Qualifications

• Experience in either Go, Ruby or Python (we're open to people from other languages)
• DevOps: Git, Docker, k8s, Terraform, baremetal
• Monitoring and alerting (Grafana, Prometheus, Datadog)

Benefits

• Fully remote work & flexible hours
• 37 days/year of vacation & holidays
• Health insurance allowance for you and dependents
• Company-provided equipment
• Wellbeing, always-be-learning and home office allowances
• Frequent team get togethers
• Great diverse & inclusive people-first culture