Solutions Consultant

Summary

Join Hootsuite as a Solutions Consultant for a 12-month contract advising organizations on achieving business objectives using social media. Work with prospective clients to understand their needs and guide them on Hootsuite and Talkwalker solutions. This role offers a flexible work arrangement, allowing for remote work or a hybrid model in Vancouver, Toronto, or remotely within Canada. You will report to the Senior Manager, Solutions Consultants and contribute to sales team targets. The ideal candidate will have 1-2 years of relevant experience, a college/university degree or equivalent, and proficiency in various software applications. The estimated start date is September 8th, 2025.

Requirements

• 1-2 years of sales, marketing, or social media management experience
• College or university degree/diploma (or have equivalent industry experience)
• Working proficiency in Hootsuite, Salesforce, G Suite Applications, and video conferencing software, or the ability to quickly learn and understand new software
• An aptitude for explaining how solutions work
• Curiosity for how businesses in various industries operate
• Ability to understand and articulate our most common social use cases in marketing, advocacy and service
• Knowledge of Digital Marketing / Social Media Management Solutions
• Clear, concise, and confident presentation skills with a competence in storytelling
• The ability to take complex technical features and explain them to a non-technical audience
• Proven track record of meeting business objectives or defined targets
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs
• Decision Making: Consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects
• Self Development: Is personally committed to, and actively works to continuously improve

Responsibilities

• Partner with our sales team on net new and upsell opportunities, serving as the go-to technical advisor throughout the sales process
• Contribute to personal, sub-regional and regional targets
• Participate in discovery sessions with practitioners and team leaders to uncover key requirements, challenges and opportunities in their organization
• Deliver concise, compelling, value-based presentations and product demos, typically at social media practitioner level
• Maintain an in-depth and up-to-date understanding of features and upcoming releases for Hootsuite, Talkwalker, and Partner products by actively attending product councils and learning sessions
• Share learnings from experiences, training and external sources with colleagues in the regional Solutions & Innovation team via regular team meetings and through team collaboration tools

Preferred Qualifications

• Solution seeker
• Lifelong learner
• Resilient adapter
• Intentional collaborator
• Critical challenger
• Active communicator
• Integrated thinker
• Accountable owner
• Bar-raiser

Benefits

• Remote work or a hybrid model
• $53,100 — $69,000 CAD