1Password is hiring a
Solutions Engineer

Summary

Join the 1Password Solutions Engineering team as a Solutions Engineer, SMB, and play a key role in supporting sales teams with customer requests and learning resources. You'll expedite sales opportunities by assisting customers with compliance needs, responding to security questionnaires, and creating valuable content.

Requirements

• Experience in a customer-facing role with a preference for experience in a SaaS/Security/Technology environment
• Possesses the ability to communicate technical information in a way that is accessible and appealing to a general audience
• Demonstrates superior presentation and writing skills
• Possesses a sharp eye for detail and a commitment to ensuring high-quality standards
• Demonstrates a high level of adaptability, effectively managing multiple projects concurrently while upholding exceptional quality standards
• Possess strong time management skills, demonstrating the ability to prioritize tasks efficiently and meet deadlines consistently in a fast-paced work environment
• Demonstrated ability to work independently and in a team setting

Responsibilities

• Work with our self service and SMB customers to share product knowledge and demonstrate aspects of 1Password
• Provide training to both customers and team members at 1Password
• Respond to vendor requests, security questionnaires, and legal requests
• Write and manage knowledge-base content for Go-to-market
• Record video resources to be shared internally and with customers
• To be a sought after resource for Go-to-market for questions regarding 1Password
• Work with the rest of your team to create materials for learning about and using 1Password

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave