Solutions Engineer

Summary

Join PredictHQ, a pioneer in Predictive Demand Intelligence, as a Solutions Engineer. You will be responsible for managing technical engagements with enterprise clients, driving new customer acquisition and expanding existing relationships. This role involves collaborating with sales, customer success, product, and engineering teams to design scalable solutions, ensure seamless integrations, and onboard customers to our API platform. You will leverage your expertise in Python and data integration to architect solutions, deliver presentations, and provide technical guidance. This remote position, based in New York state, offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Requirements

• 7+ years of industry experience, with 5+ years as a Sales or Solutions Engineer or in a similar technical role
• Proven track record of designing and managing complex technical solutions for enterprise clients
• Advanced proficiency in Python (or equivalent programming languages) to create and optimize data-driven solutions
• Expertise in architecting integrations with platforms like BigQuery, Snowflake, or Azure
• Exceptional ability to present and defend technical solutions to diverse stakeholders, including senior executives
• Experience influencing product roadmaps through customer-driven feedback and technical field expertise
• Willingness to travel
• Applicants for this position must have a valid United States work visa
• This is a remote position and we are only considering candidates based in New York state

Responsibilities

• Fully manage technical engagements for both acquisition and expansion opportunities, including face-to-face meetings with prospects and existing customers to understand use cases, answer advanced technical questions, and recommend optimal API and feature utilization
• Partner with Account Executives to demonstrate PredictHQ’s value through tailored presentations, demos, and workshops. Identify success criteria for evaluations and architect integration pathways that align with prospects' technical and business goals
• Collaborate with Customer Success Managers to proactively support existing customers with technical implementation, feature adoption, and advanced use-case development. Facilitate the expansion of PredictHQ’s platform within the customer’s organization
• Intimately understand what we sell and how each Product is best used. Advise on ways to get the most value from our data, features and develop new methods to do so
• Design and deliver scalable, repeatable integration strategies that guide customers through their lifecycle with PredictHQ, from onboarding to expansion
• Facilitate technical discovery workshops, solution design sessions, and value-driven presentations for new and existing customers. Showcase the impact of PredictHQ’s solutions on demand forecasting and other high-impact use cases
• Build visualizations and analyses using tools like Python, Kepler, and GSlides to communicate findings effectively to technical and non-technical stakeholders
• Create and deliver executive summaries for both prospects and customers, showing business outcomes driven by improvements in model performance and ROI using PredictHQ’s data and tools
• Provide seamless handoffs of technical assets, including solution designs, trial accounts, and presentations, to ensure successful onboarding and ongoing value realization for all customers
• Serve as a critical feedback loop between the field and the product team, identifying and prioritizing product features that address key customer needs and drive adoption across acquisition and expansion opportunities

Benefits

• Health care and benefits administered by Sequoia One
• Flexible time off policy
• 10 weeks of fully paid parental leave
• Paid Birthday Leave
• Paid Family and Friends Day Leave
• Strong focus on your training and development
• Options in a fast-growing company in its early stages
• Annual Work from Home Stipend