Pulumi Corporation is hiring a
Solutions Engineering Manager

Summary

Join Pulumi as a Solutions Engineering Manager to lead a global Pre-Sales Engineering team and drive team performance, support pre-sales technical motions, and foster strong partnerships with sales, marketing, product, and executive leadership teams.

Requirements

• 3+ years proven experience in a leadership role, managing customer facing technical teams, solutions architects, technical support or professional services teams
• Experience in a technical customer-facing role, including positions such as solutions engineering or post-sales consulting. This experience encompasses addressing client needs, providing technical guidance, and ensuring successful implementation and support of technical solutions to support pre-sales opportunities
• Deep familiarity with core cloud-based infrastructure, application modernization, Open Source technologies, and public and private cloud platforms
• Strong understanding of technology solutions, customer success, and enterprise software
• Experience working with Sales, Marketing, Product and Executive teams in a dynamic, fast-paced environment
• Impeccable written, verbal, and in-person communication skills

Responsibilities

• Foster a collaborative and high-performing team culture that aligns with company values and goals
• Lead, mentor, and managed a team of 6 to 10 Solutions Architects, ensuring high performance and continuous professional growth
• Conduct regular performance reviews, provide constructive feedback, and develop personalized growth plans for team members
• Drive initiatives to increase product awareness across our customer base by developing and executing strategic plans
• Partner with the sales team to review customer opportunities and bring technical evaluations to successful conclusion
• Work closely with architects to understand customer needs, challenges, and opportunities, ensuring tailored solutions are provided
• Partner with Sales, Marketing, Product teams and Executive Leadership to align strategies and enhance customer experience
• Facilitate communication and collaboration across departments to ensure cohesive customer engagement
• Monitor and analyze team performance metrics, customer feedback, and market data to refine strategies and achieve business goals
• Participate in the recruitment and onboarding process for new team members, ensuring a strong, skilled and diverse team
• Promote a positive work environment that attracts and retains top talent

Benefits

• Health (US Only). - We offer competitive medical, dental, vision, and supplemental insurance. It is free for our direct employees to be on our insurance
• Time Off. - Unlimited personal time off (PTO). We ask that employees take at least 3 weeks off during the year in addition to the 13 US holidays we recognize
• 401K (US Only) -. With employer match
• Parental Leave. - 20 weeks paid parental leave for the birthing parent or primary caregiver, and 16 for non-birthing parent or secondary caregiver
• Remote-First. - We are a 100% remote-first company with employees in nearly 20 states, and growing internationally; we encourage asynchronous communication and autonomy. We also provide an annual work from anywhere fund to help cover the employee costs of working remotely
• Professional Development & Growth. - We encourage a lifelong learning mindset and every employee is given an annual professional development budget
• Equity. - As a small but growing startup, we all act like owners and you will earn equity in the company
• Additional Funds. - We offer employees a monthly wellness fund to be spent on anything physical and/or mental wellbeing related. We also provide a quarterly happiness fund to be used toward anything that makes our employees happy!