GHX is hiring a
Sr. Contracts Processing and Billing Specialist

Summary

Join GHX as a Sr. Contracts Processing and Billing Specialist to process contracts, orders, and billing schedules accurately while collaborating with multiple departments. This role is integral in the commercial process and requires excellent communication skills, strong research and analytical abilities, attention to detail, and proficiency in MS Excel, Word, and Outlook.

Requirements

• Bachelor’s degree in related discipline or a combination of education and related experience
• Billing experience required
• Minimum 3 year of relatable experience in contracting, billing, finance, accounting or sales support

Responsibilities

• Execute on billing processes, ensuring the accuracy, completeness, and timeliness of customer billings and billing operational functions
• Research inquiries from internal departments and/or customers to help resolve billing related issues
• Perform daily tasks in assigned work queues independently
• Perform customer contracts version control
• Review standard and non-standard contracts and quotes for accuracy, including financial and non-financial contracts to detect inconsistencies
• Create billing schedules in accordance with contracts terms and milestones
• Perform account reviews to reconcile billing in accordance to their contracts
• Work cross functionally to ensure all required information for management reporting is captured on all new contracts and related billing events
• Track implementations go-lives to ensure timely billing
• Work closely with the collections team to clear up any billing issues
• Identify potential credits and process required documentation for audit support
• Setup, manage, and troubleshoot multiple customer portals for invoice submission
• Identify and implementing process improvements to continuously improve data quality and propose ways to standardize processes
• Create and maintain process documentation
• Meet defined team goals and activity metrics
• Provide excellent and considerate customer service to internal and external customers

Preferred Qualifications

• Experience with SFDC (Salesforce), CPQ (Configure, Price, Quote), & CLM (Contract Life-Cycle Management)
• Experience with using systems that lack semantic interoperability
• Background in software as a service

Benefits

• Health, vision, and dental insurance
• Accident and life insurance
• 401k matching
• Paid-time off
• Education reimbursement