SRE Lead

Summary

Join Intelerad as a Site Reliability Engineering Lead and contribute to the optimization and enhancement of our medical imaging applications. You will be responsible for defining and meeting service level objectives (SLOs), planning and assigning maintenance and deployment work, and training and guiding teams. The role involves collaborating with various teams, troubleshooting, and performing root cause analysis. You will also participate in migrating infrastructure to AWS cloud services. This position requires strong technical skills, leadership abilities, and a proactive approach to problem-solving. The ideal candidate will have experience with Linux/Postgres applications, DevOps, and site reliability engineering.

Requirements

• University or college education in science, technology, engineering, or equivalent industry experience
• Strong sense of ownership and dedication to results
• Willingness to do entry level work, if it's necessary for success
• Approaches challenges as opportunities and sees every day as an opportunity to become a little bit better
• Team player with high levels of emotional intelligence, that can work with and influence others without direct authority
• A proactive approach to spotting problems, areas of improvement, and bottlenecks
• Ability to adapt to working with a wide array of technologies and languages
• Excellent verbal and written communication skills and ability to communicate technical subjects to a broad range of stakeholders
• Knowledge of systems design, performance tuning, DevOps, and site-reliability engineering
• Ability to program with one or more high level languages, such as Python, Go, Java, C/C++
• Knowledge of VMware Enterprise, Windows Server, Linux
• Knowledge of Databases, Automation and Monitoring technologies and principles
• Experience with networking, firewall configuration, and troubleshooting
• Support 24/7/365 mission-critical healthcare environments

Responsibilities

• Participate in defining SLIs, SLOs and SLAs for Enterprise Imaging Systems
• Own system designs, documentation, platform management, and capacity planning for Enterprise Imaging Systems in your area of responsibility
• Collaborate with System Architecture to develop Solution Architectures for your area of responsibility
• Direct and collaborate with multiple teams in a matrix environment to perform maintenance, troubleshooting and deployment to meet the specified SLO’s
• Collaborate with R&D, Monitoring and other Teams as necessary to develop and implement effective mechanisms to monitor SLO’s
• Perform Troubleshooting, deploy systems or execute maintenance tasks as necessary to meet the specified SLO’s
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Build software and systems to manage platform infrastructure and applications
• Partner with architecture and development teams to improve services through rigorous testing and release procedures
• Create sustainable systems and services through automation and process improvements

Preferred Qualifications

• 3+ years working with Enterprise Imaging Systems
• Experience in a Leadership role without direct authority
• Experience working in an SRE environment
• Strong understanding of medical imaging, radiology workflow, and integration using industry concepts
• PACS - IntelePACS, Digisonics, LumedX or Clario (or similar)
• RIS, DICOM, HL7 and interface engines
• HIPAA/HITECH, IHE profiles, EMR/EHR
• 3rd party vendor integrations
• Regulatory, and security requirements