Staff Data Scientist-Notification & Engagement Strategy

Summary

Join Airbnb's Guest & Host Experience Data Science team as a Staff Data Scientist and make a difference in shaping the strategy to drive user engagement and satisfaction. You will collaborate with cross-functional partners to improve and personalize notifications, ensuring the right information reaches guests and hosts at key moments. A typical day involves measuring notification fatigue, building models to optimize notification timing and channels, analyzing product effectiveness across marketing channels, and presenting findings to inform strategies. This role requires an advanced degree in a related field and 9+ years of relevant experience. The position offers a competitive salary, bonus, equity, benefits, and Employee Travel Credits.

Requirements

• Advanced degree (PhD or Masters) in Data Science, Econometrics, Statistics, or a related field
• 9+ years of relevant industry experience (6+ with a PhD)
• Proven ability to effectively communicate and influence at various altitudes to both technical and non-technical stakeholders
• Experience working with XFN partners in product, engineering, and design to enable data-driven product development with a focus on the user experience
• Experience with causal inference and machine learning techniques, ideally in a multi-sided platform setting

Responsibilities

• Research and develop metrics to measure notification fatigue, and leverage causal inference techniques to estimate the cost of sending too many messages
• Partner with Engineering teams to develop and evaluate models to optimize the timing, channel and priority of external notifications (ex: emails, push notifications)
• Perform a deep-dive analysis of the effectiveness of various product experiences across marketing channels and user states, using insights to inform cross-channel personalization strategies
• Regularly present findings and recommendations to both technical and non-technical partners to inform strategy and cross-functional roadmaps

Preferred Qualifications

Prior experience in notifications and/or marketing is preferred

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits