Staff DevOps Site Reliability Engineer

Summary

Join Housecall Pro as a Staff DevOps Site Reliability Engineer and work remotely to enhance the alignment between application and infrastructure components. You will engage with engineers, ensure high availability of applications, design and manage cloud infrastructure, automate processes, optimize resources, and work with developers on deployments. This role requires strong collaboration and communication skills, experience with AWS, Ruby on Rails, and various DevOps tools. Housecall Pro offers a remote work environment, flexible hours, self-managed PTO, a new MacBook (or PC), and a competitive salary.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience
• 6+ years of experience in Software Engineering, SRE, and/or DevOps roles
• 4+ years of experience working with Amazon Web Services (AWS)
• Proficiency with Ruby and experience supporting Ruby on Rails applications in a production environment
• Familiarity with Application Performance Monitoring (APM) tooling such as Datadog or New Relic
• Working knowledge of Infrastructure as Code (IaC) tools such as Terraform
• Strong understanding of containerization and orchestration technologies such as Docker, and Kubernetes
• Outstanding communication and collaboration abilities, capable of leading cross-functional teams and eager to take ownership of technical challenges

Responsibilities

• Engage with engineers to provide support on projects related to infrastructure, observability, security, and stability
• Ensure high availability and reliability of our Ruby on Rails applications through effective monitoring, proactive incident response, and system optimization using tools such as Datadog, Sumologic, and Cloudwatch
• Design, implement, and manage scalable and secure cloud infrastructure on AWS
• Automate deployment, monitoring, and maintenance processes to improve system reliability and performance
• Optimize application and cloud resources to ensure cost-effectiveness and scalability
• Work closely with developers to safely deploy changes in a production environment, joining calls, providing guidance, and coaching best practices
• Triage and route alerts to the appropriate teams, helping them resolve infrastructure and application issues promptly

Preferred Qualifications

• Experience with Kubernetes and Kafka
• Strong written and verbal communication skills to support collaboration across teams

Benefits

• Remote environment
• Self Managed PTO
• Flexible work hours
• Newest MacBook (or PC if you prefer!) + Setup Fee ($500)
• Work in your own time zone
• Our range of compensation starts at: 7000 USD dollars