Staff Information Security Engineer

Summary

Join ServiceNow's Security Organization as a Staff Information Security Engineer and contribute to building state-of-the-art endpoint and network security solutions. You will implement and maintain advanced security measures, develop and enforce access control policies, and conduct continuous security inspections. This role involves designing security protocols, performing audits, and ensuring compliance with industry standards. The position requires experience in security engineering, knowledge of operating systems and networking, and the ability to develop automation scripts. You will work with a team focused on reducing risk and protecting sensitive assets while fostering a collaborative environment.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• Master’s degree in computer science; engineering, or information technology or equivalent industry experience
• 6+ years of relevant hands-on engineering experience
• In-depth knowledge of operating systems (Linux, UNIX, and Windows)
• In-depth knowledge of networking (routing, switching, load-balancing, intrusion detection systems and firewalls)
• Ability to develop security automation scripts using Python, PowerShell, Bash, or Ansible for process efficiency and consistency
• Experience in securing remote access (BYOD)
• Experience with implementing and managing NAC solutions to control device and user access to the network
• Experience with deep packet inspection and network traffic analysis

Responsibilities

• Implement and maintain advanced security measures for endpoints, networks, and SaaS applications, ensuring robust protection against unauthorized access, cyber threats, and data breaches
• Develop, enforce, and monitor network access control policies to regulate who and what devices can access the organization's systems and applications
• Conduct continuous and detailed inspection of network and SaaS traffic to identify and mitigate potential security threats, anomalies, and vulnerabilities
• Design and enforce security protocols, conduct regular security audits, and ensure compliance with industry standards and regulatory requirements for both on-premise and cloud-based SaaS environments
• Implement and manage security solutions to enhance the organization’s overall security posture, ensuring secure and efficient remote access, internet security, and SaaS application protection
• Monitor user activities across networks and SaaS platforms, enforce security policies, and prevent data leakage to ensure compliance with organizational security standards

Preferred Qualifications

• Proficiency in configuring, managing, and optimizing Zscaler services for secure internet access, including ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access)
• Experience in implementing Zero Trust Network Architecture (ZTNA) and Secure Access Service Edge (SASE) frameworks
• Experience with implementing SaaS security controls like SSPM and CASB
• Experience in working with web and database services (REST APIs, JSON, XML, SQL)
• Experience in working with Splunk and SPL (or other SIEM/Log management systems)
• Experience in implementing zero-trust security models and micro-segmentation strategies
• Familiarity with regulatory and industry certifications (FedRAMP, NIST 800-53, NIST CSF, SOC 2, SOX and GDPR)

Benefits

Work Personas (flexible, remote, or required in office)