Staff Product Designer

Summary

Join Gusto as a Growth Staff Product Designer and elevate user experiences driving business growth. You will shape how Gusto engages and acquires new customers across various audiences. Collaborate with cross-functional teams, leverage data, and create designs aligned with long-term growth. Responsibilities include leading design strategy, collaborating on data-driven hypotheses, designing personalized user journeys, and optimizing user flow through experimentation. The ideal candidate possesses 5-7+ years of full-stack design experience with a focus on growth and funnel optimization. Gusto offers competitive compensation, equity-based compensation, and a flexible work environment with office expectations varying by location.

Requirements

• 5-7+ years of experience in full-stack design, with a strong focus on growth and funnel optimization
• Proven experience designing complex, interconnected systems and products
• Strong communication and collaboration skills, especially within cross-functional teams
• Demonstrated proficiency in translating research findings into design solutions
• Familiarity with service design principles and user-centered research
• Experience defining and prioritizing high-value projects that impact product roadmaps

Responsibilities

• Lead design strategy and execution for growth initiatives, owning key acquisition touchpoints across Gusto.com and campaign-driven experiences
• Collaborate with cross-functional teams (e.g., Engineering, Product, Marketing) to craft and test data-driven hypotheses
• Drive personalized user journey design tailored to diverse personas and customer needs
• Develop and execute experimentation programs to optimize user flow and inform decisions
• Translate quantitative and qualitative data into actionable design insights
• Utilize Gusto’s design system to ensure consistency across all growth-focused projects
• Advocate for customer-first, empathetic design thinking to maintain trust and engagement

Preferred Qualifications

• Ability to mentor and coach other designers
• HR, Payroll, Healthcare, or Fintech industry experience is a plus, particularly in payments or risk management

Benefits

• Competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto)
• Cash compensation range for this role is $147,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in San Francisco, Seattle & New York
• Flexible work environment with office expectations varying by location (2-3 days per week in office for Denver, San Francisco, and New York City offices)