Staff Product Manager, Registrar & TLDs

Summary

Join Squarespace as a Staff Product Manager and own the roadmap for TLD onboarding and registrar platform development. Collaborate with cross-functional teams to deliver scalable, secure systems, build APIs and self-service tools, and manage Squarespace's 13M+ domain portfolio. As a senior-level individual contributor, you will report to a VP of Product and can work from our NYC headquarters or remotely within the U.S. You will develop and monitor success metrics to drive continuous improvement. The role requires 7+ years of relevant experience and a strong understanding of web domains. Squarespace offers competitive benefits, including a choice of medical plans, retirement benefits, flexible paid time off, parental leave, and a remote stipend.

Requirements

• 7+ years of product owner/management or similar experience with a strong understanding of web domains, ideally with experience in the registrar/registry business
• Knowledge of relevant technical systems architecture, and in scaling these up
• Proven ability to partner effectively with engineering teams and cross functional or matrixed delivery teams
• Demonstrable skills in storytelling and communication, leadership and influence, strategy and vision setting, and creative and analytical thinking

Responsibilities

• Own the roadmap for TLD onboarding and registrar platform development, ensuring alignment with Squarespace Domains' growth strategy
• Collaborate cross-functionally with partner teams (Growth, Revenue, Operations, Registries) and Engineering to define specifications, resolve issues, and successfully execute launches
• Drive platform strategy and "platformization" efforts by building scalable, secure systems – including APIs and self-service tools for internal teams – to manage our TLD and 13M+ domain portfolio
• Onboard TLDs, add or update premium tiers, sunset TLDs, migrate backends, and update business or tech rules based on registry or internal requirements
• Develop and monitor success metrics to evaluate launches and continuously improve domain platform performance

Benefits

• A choice between medical plans with an option for 100% covered premiums
• Health Savings Account with Squarespace funding
• Fertility and adoption benefits
• Supplemental Insurance plans
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave and up to 12 weeks to care for an ill family member
• $100 per month remote Stipend
• Access to supplemental insurance plans for additional coverage
• Education reimbursement
• Employee donation match to community organizations
• 8 Global Employee Resource Groups (ERGs)