Staff Program Manager

Summary

Join Zwift as a Senior Program Manager and make a significant impact on our software development team. You will be responsible for processes, tools, and frameworks that ensure high-quality delivery. As a key strategic partner, you will manage the product team's portfolio and roadmaps, striving for execution excellence and continuous improvement. You will collaborate with cross-functional teams, solve complex challenges, and contribute innovative ideas. The ideal candidate possesses extensive program management experience, strong technical skills, and excellent communication abilities. This role offers a competitive salary and a comprehensive benefits package.

Requirements

• 7+ years of technical program, program, or project management experience leading cross-platform teams
• Experience delivering large scale programs through both the PDLC and SDLC
• Extensive experience in JIRA, Wrike, and other project management software
• Experience in leading, managing, and scaling teams while developing a positive team culture
• Demonstrated experience of driving clarity and ushering large, complex projects through successful delivery
• Thought leader with experience working autonomously and leading in a cross-functional setting
• A high level of comfortability with executive communication
• Success in leading agile teams at scale
• Experience developing and executing successful tracking of program, feature, and team velocities
• Exposure to sophisticated product and program management techniques like User Story Mapping, Journey Mapping, and Design Thinking
• Cross-platform device experience: mobile, desktop, etc
• Excellent communication skills with both technical and non-technical audiences
• Self-motivation to deliver results and a desire to continuously elevate yourself and your teammates

Responsibilities

• Partner closely with Product and Engineering leadership to establish and refine best practices for the Product and Engineering teams including gold standards for documentation, tracking, reporting, ceremonies, and touchpoints
• Develop and maintain intake, prioritization, program standards, and updates for key product and engineering programs
• Maintain release and product roadmap tracking sources of truth
• Implementation of PDLC and SDLC frameworks as needed
• Track key dates, OKRs, dependencies, and deliverables for Prod/Eng in project management software
• Deliver reporting on key programs on time and with accuracy
• Manages individual large cross-functional programs as needed
• Develop a system for accurately measuring the velocity and output of Program and team work
• Escalate programmatic issues early and often to Product and Engineer partners and leaders
• Develop ways of working between Product and Engineering teams that creates efficiencies, clear approvals, escalation paths, and unblocks work
• Builds deep relationships across the organizations with teams and establishes trust with key leaders
• Design systems that measure the tracking of Product features including delivery and velocity of Product teams

Preferred Qualifications

• Passion for cycling, running, triathlons, and other sports
• Passion for video games
• Experienced Zwifter

Benefits

• Performance bonuses
• Equity
• A full range of medical, financial, and other perks and benefits