AgentSync is hiring a
Staff Project Manager

Summary

The job is for a Staff Project Manager at AgentSync, a Compliance as a Service solution provider. The role involves managing software development projects, coordinating cross-functional teams, communicating project progress to customers and internal teams, ensuring customer satisfaction, and building strong relationships with clients.

Requirements

• 8+ years of work experience as an active Project Manager with responsibility of managing software development projects, cross-functional teams larger than 10+ and schedules to on-time delivery
• 5+ years of experience in a customer facing project management role - preferably within a Professional Services organization
• Experience working directly with business executives: CIO, CTO, PMO in an advisory role

Responsibilities

• Oversee and guide the delivery of multiple projects from start to finish, ensuring successful outcomes and exceptional customer experiences
• Coordinate a cross-functional internal team to drive project success, remove roadblocks, and escalate issues as necessary
• Proactively track and communicate project progress, risks, and schedules with customers and internal AgentSync teams throughout the project lifecycle
• Manage project budgets and resources to help customers realize the value of AgentSync products through a world-class experience
• Ensure the customer experience with AgentSync consistently exceeds expectations
• Build and maintain strong relationships with customers and stakeholders, becoming a trusted partner to client executives (CIO, CTO, PMO) and gaining the confidence of business stakeholders
• Foster positive team dynamics and relationships with customer stakeholders, addressing issues to maintain healthy and productive customer relations

Preferred Qualifications

• Ability to multi-task and create positive outcomes under deadlines
• Natural problem-solver, comfortable with complexity and ambiguity
• Proactive and passionate: independently solving conceptual problems, and delivering results in challenging situations on time and in scope
• High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business

Benefits

Up to 25% travel