Remote Staff Site Reliability Engineer

Summary

As a Staff Site Reliability Engineer at Crisis Text Line, you will ensure the reliability, scalability, and security of the platform, assist in technical leadership, and work closely with developers. The role requires a strong background in infrastructure management and Site Reliability Engineering practices. The salary range is $126,000-$162,500 per year, and benefits include health insurance, retirement benefits, paid time off, remote work, flexible hours, life and disability insurance, bonuses and incentives, professional development opportunities, wellness programs, family and parental leave, student loan repayment, and stipends for mental health, internet service, professional development, and home office setup.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field (Master's degree preferred)
• Proven experience as a Staff SRE or in a similar SRE role
• Proficiency in cloud platforms (e.g., AWS, GCP, Azure) and infrastructure as code (e.g., Terraform, CloudFormation)

Responsibilities

• Ensure the reliability, scalability, and security of the platform
• Assist in technical leadership within the SRE team
• Work closely with developers to optimize performance

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave
• Student loan repayment
• Stipends/Allowances (Mental health, Internet Service, Professional Development, Wellness, Home office setup)