Modern Health is hiring a
Staff Site Reliability Engineer in United States

Summary

The job description is for a Staff Site Reliability Engineer at Modern Health, a mental health benefits platform for employers. The role involves managing Cloud Resources, developing Observability best practices, creating solutions that dynamically scale based on demand, providing communication updates, participating in 24/7 on-call critical alerts, maintaining HIPAA, GDPR, SOC-2 compliance, and general security. The position requires at least 8+ years of software engineering experience with 4+ years in DevOps, Cloud Provider (AWS, GCP, Azure) experience, Container Orchestration experience, Knowledge of Observability best practices, Experience with shell scripting for *nix systems, Experience with Networking for web applications, Effective at communicating ideas through writing and diagramming, Comfortable working with a distributed development and ops team, Familiarity with AWS: ECS and cloud hosting, Gitlab: CI/CD, Python: Django, Flask, aiohttp, Bash, Data: PostgreSQL, Redis, Monitoring: Datadog and Sentry, IaC: Terraform, Packer. The position is not eligible to be performed in Hawaii.

Requirements

• At least 8+ years of experience in software engineering with 4+ years experience in DevOps
• Cloud Provider (AWS, GCP, Azure) experience on managing resources through Infrastructure As Code (Terraform)
• Container Orchestration (ECS or K8s) experience to confidently build, test, and release containerized applications for multiple environments and regions
• Knowledge of Observability best practices across common cloud resources (EC2, ECS, RDS, DynamoDB, S3, SQS, Eventbridge) with experience on rolling out enhancements across a distributed platform with scale in mind
• Experience with shell scripting for *nix systems
• Experience with Networking for web applications
• Effective at communicating ideas through writing and diagramming
• Comfortable working with a distributed development and ops team
• Familiarity with AWS: ECS and cloud hosting, Gitlab: CI/CD, Python: Django, Flask, aiohttp, Bash, Data: PostgreSQL, Redis, Monitoring: Datadog and Sentry, IaC: Terraform, Packer

Responsibilities

• Manage and orchestrate Cloud Resource (AWS) configuration using Infrastructure As Code (Terraform)
• Develop and govern Observability (Datadog) best practices for tracking platform performance and health trends
• Create solutions that dynamically scale based on demand with enough flexibility to pivot for fast changing project requirements while maintaining a balance of good versus perfect
• Provide strong and consistent communication updates on technical progress or blockers to keep stakeholders informed
• Participate and respond to 24/7 on-call critical alerts and follow documented incident investigation procedures to reestablish customer facing feature availability

Benefits

• Medical / Dental / Vision / Disability / Life Insurance
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health’s platform
• Generous Time Off
• Company-wide Collective Pause Days
• Parental Leave Policy
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter
• Professional Development Stipend
• Financial Planning Benefit through Origin
• 401k
• Annual Wellness Stipend to use on items that promote your overall well being
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement