Staff Site Reliability Engineer

Summary

Join NBCUniversal as a Staff Site Reliability Engineer within Workplace Technology Engineering! You will design and operate global workplace solutions for NBCUniversal employees and partners. This role requires experience across multiple platforms and a proactive approach to learning new technologies. Responsibilities include vetting vendor solutions, designing and executing initiatives, and serving as a technology expert. You will also research and implement new technologies, provide training, and collaborate with various teams. This fully remote position offers competitive compensation and a comprehensive benefits package.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience)
• 8+ years’ experience in Information Technology, with 5+ years in desktop / end user systems engineering and administration, preferably in a large enterprise setting (30,000+ endpoints)
• Comfortable with IT security and compliance best practices
• Ability to build effective cross-functional relationships in support of delivering enterprise-wide solutions
• Ability to understand NBCU business processes and requirements by engaging with business partners at enterprise and division levels
• Proficient in automated workstation build methodologies, software packaging, and deployment systems
• System administration experience with Windows, Linux and macOS
• Experienced with automation and scripting languages such as Ansible, Bash, Perl, Python, and PowerShell
• Extensive familiarity with Intune, AutoPilot, SCCM, Nexthink, Active Directory, Jamf, and M365
• Experience working with AWS Workspace, VMWare Horizon Cloud, Citrix Workspace, Microsoft W365, and/or Microsoft AzureAD
• Proficient in implementing, deploying, and supporting MDM (Mobile Device Management) tools and infrastructure
• Able to communicate effectively with personnel at all levels and external vendors as necessary
• Has the interpersonal skills necessary to interact and work productively with the Operations, Infrastructure, Cybersecurity, Application, and Leadership teams
• Ability to execute within a fast-paced agile environment
• Able to work independently and in collaboration with others

Responsibilities

• Vet vendor solutions
• Design and execute initiatives
• Serve as a technology expert across Workplace Technology Engineering
• Research new technologies
• Beta test new products and processes
• Document new products and processes
• Provide training to engineers and operations technicians on new products and processes
• Create procedures
• Manage infrastructure improvements
• Lead collaboration with Engineering peers, Operations, Network, Cyber, and Security teams

Preferred Qualifications

• Knowledge of Agile methodologies and IT project management
• Consulting experience; recognized as a thought leader within previous roles
• Working knowledge of standard web technologies (REST api, php, node.js, ruby, python, perl, etc.) and the desire to explore new technologies
• AWS & Azure certifications
• Microsoft or M365 certifications

Benefits

• Medical, dental and vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• A variety of other discounts and perks
• Fully Remote