Ada is hiring a
Staff Software Engineer

Summary

Join Ada as we continue to revolutionize customer service with our AI-powered platform. As a seasoned backend or full-stack developer, you will be responsible for executing on our ambitious integration roadmap and providing technical expertise to the team.

Requirements

• 10+ years of experience as a backend/or full stack Developer
• Proficient with backend technologies (Python and AWS are assets)
• Strong understanding of distributed cloud systems architecture, serverless computing, and relevant technologies
• Experience leading and managing complex software development projects with autonomy
• Experience working with public APIs to build reliable third-party integrations
• Experience providing mentorship, coaching, and technical leadership to development teams
• Experience designing and implementing scalable, highly available, and resilient software systems
• Experience with instrumentation and monitoring of distributed systems. Datadog experience is a plus
• Strong understanding of non-relational databases such as DynamoDB including performance optimization
• Strong communication skills for stakeholders at all levels
• Self-starter, problem solver and strong communicator

Responsibilities

• Execute on our ambitious Ada integration roadmap through long-term technical exploration and planning
• Be hands-on in building features, solving scaling and reliability challenges
• Provide expertise to identify areas of opportunity / innovation and help level up our current development practices
• Mentor / coach the team on technical and process improvements and foster collaborative community
• Ensure the team is providing a scalable and maintainable platform for integrations
• Raise the bar for technical excellence with a commitment to quality and reliability

Preferred Qualifications

• Flexible work schedule
• Remote-first, In-person friendly work environment with WFH budget
• Paid parental leave for Canadian and U.S. residents
• Development opportunities

Benefits

• Competitive salary
• Generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan