Staff Software Engineer

Summary

Join Fullstory as a Staff Fullstack Engineer and play a key role in building systems and features that deliver a seamless user experience across all Fullstory products. Collaborate with cross-functional teams, including senior leaders, engineers, designers, and product managers, to develop mission-critical features that drive enterprise adoption and create significant business impact. Mentor and coach other engineers, drive technical direction, and influence engineering best practices. This remote role, based anywhere in Colombia, offers opportunities to collaborate with US-based teams. Your responsibilities will include collaborating on feature development, architecting and scaling systems, leading cross-functional projects, maintaining and troubleshooting production environments, and mentoring junior engineers. Fullstory provides a supportive and collaborative team environment.

Requirements

• Passion for building systems and experiences with excellent UX and attention to detail
• Extensive experience building enterprise-grade solutions and web systems at scale
• A problem-solver who challenges the status quo, driving innovative solutions to create meaningful change and influencing others to adopt them
• Proven ability to lead and mentor other engineers, fostering a collaborative and supportive team environment
• Bachelor's degree in Computer Science or a related field and experience writing Go code in a production environment
• English language fluency (speaking, reading, writing) required for collaboration with our US-based teams, including daily communication, technical discussions, and documentation

Responsibilities

• Collaborate with Design, PM, and Engineering teammates to plan, architect, and build complex features in a tight feedback loop with our customers. Well-written communication is essential
• Architect and scale systems (operating at hundreds of thousands of requests per second) that unlock key functionality across all of our products and teams using React, Typescript and Go
• Lead cross-functional end-to-end projects, breaking down work into smaller, manageable tasks, and guiding other engineers in their implementation
• Maintain and troubleshoot parts of Fullstory's production environment, proactively identifying and addressing potential issues, and driving improvements to system reliability and performance
• Mentor and coach junior and mid-level engineers, providing technical guidance, conducting code reviews, and fostering a culture of engineering excellence
• Drive improvements to engineering processes, tooling, and best practices, contributing to the overall efficiency and effectiveness of the engineering organization

Preferred Qualifications

Experience with multi-product architecture, RBAC and access control systems, or SCIM

Benefits

• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter
• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians
• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy
• Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up
• Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites
• Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances
• Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family
• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most
• Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need