Staff Software Engineer

Summary

Join ServiceNow, a global leader in AI-enhanced technology, as a Frontend Engineer. Lead the development of high-quality, scalable, and reusable frontend code, collaborating with designers and backend engineers. Contribute to frontend architecture and design systems, mentor colleagues, and support backend development as needed. Take ownership of features throughout their lifecycle. This role requires extensive frontend engineering experience, expertise in modern technologies (React, Angular, or Vue.js), and a strong understanding of JavaScript/TypeScript. Experience with AI integration is a plus.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• 8+ years of professional experience in software development with a primary focus on frontend engineering
• Expertise in modern frontend technologies, including React, Angular, or Vue.js
• Strong understanding of JavaScript/TypeScript, CSS-in-JS libraries, state management (e.g., Redux, MobX), and component-driven architecture
• Experience with building responsive, accessible, and performance-optimized web applications
• Familiarity with frontend modern testing frameworks
• Knowledge of backend technologies, mostly Java, and willingness to contribute to backend work when needed
• Solid understanding of RESTful APIs, microservices, and basic database concepts (SQL/NoSQL)
• Strong problem-solving skills with a keen eye for design and user experience

Responsibilities

• Lead the development of high-quality, scalable, and reusable frontend code, ensuring best practices in architecture, performance, and accessibility
• Collaborate closely with designers, product managers, and backend engineers to deliver intuitive and user-friendly interfaces that enhance the overall product experience
• Contribute to the frontend architecture and design systems, championing modern web technologies and best practices
• Be the go-to expert for frontend engineering within the team, mentoring colleagues and advocating for high standards in UI/UX development
• Support backend development when required, working with Java to build scalable APIs and services
• Take ownership of features from ideation through implementation, testing, and delivery

Preferred Qualifications

• Practical experience in designing and building AI-powered solutions, such as implementing machine learning models, integrating AI APIs (e.g., OpenAI, Google AI, or AWS AI services), or creating intelligent features for web applications
• Familiarity with AI/ML concepts like natural language processing (NLP), computer vision, or recommendation systems
• Experience with design systems or building reusable component libraries
• Hands-on experience with containerization and deployment using Docker and Kubernetes

Benefits

Work Personas (flexible, remote, or required in office)