Staff Software Engineer

Summary

Join ServiceNow as a Telemetry Ingestion Pipeline Developer and contribute to the development of an innovative and advanced telemetry ingestion pipeline for ITOM Health. You will design, build, and operate a highly available, resilient, and scalable service within a microservices architecture. Establish and implement DevOps practices for engineering teams. Collaborate with engineers and leaders to devise new methods for building and deploying software. Leverage your experience with Go, Kubernetes, and Open Telemetry. This role requires strong analytical and system design skills, experience with data structures and algorithms, and excellent communication skills.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 6+ years of experience with Go, Rust, Python or similar programming languages
• Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Strong analytical and system design skills
• Experience building modular UI in Javascript using frameworks like React
• Excellent communication skills, proven ability to work cross functionally, exercising influence without authority

Responsibilities

• Develop an innovative and advanced telemetry ingestion pipeline for ITOM Health utilizing industry-standard technologies such as Go, Kubernetes, and Open Telemetry
• Design, build, and operate a highly available, resilient and scalable service within a microservices architecture
• Establish and implement DevOps practices for engineering teams at ServiceNow
• Collaborate with a forward-thinking community of engineers and leaders to devise new methods for building and deploying software

Preferred Qualifications

• Prior experience building distributed, scalable data streaming applications is an added advantage
• Experience with technologies such as ElasticSearch, Apache Kafka, Apache Flink or other stream/log processing systems is preferred
• Experience building services running in Kubernetes is an added advantage

Benefits

• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan
• Family leave programs