Staff Technical Program Manager, Site Reliability Engineering

Summary

Join MongoDB's Site Reliability Engineering team as a Staff Technical Program Manager and partner with Engineering, Product, and Product Design stakeholders. You will deliver strategic programs driving the scalability and success of MongoDB Products, focusing on critical services and features aligning with our product vision and business objectives. This role requires managing technical programs, working with full-stack development teams, and possessing strong communication and analytical skills. The ideal candidate has 9+ years of experience in a technical capacity or program management, a deep understanding of cloud platforms, and proficiency in agile methodologies. Remote work is available on the US East Coast. MongoDB offers a competitive compensation and benefits package, including flexible paid time off, generous parental leave, and various other perks.

Requirements

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, related fields or equivalent practical experience
• Demonstrated technical aptitude and strong analytical skills with proven results
• 9+ years industry experience as a program or engineering manager
• Effective written and verbal communication skills, with the ability to adapt style and delivery for a variety of audiences

Responsibilities

• Drive alignment between product development teams and internal stakeholders to prioritize the program's milestones and define its strategic release roadmap
• Identify risks to program delivery, mitigating them where possible
• Effectively communicate complex engineering concepts and results to a diverse audience
• Develop a strategic approach to program management that balances hands-on oversight with process-driven operationalization. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Recognize patterns in a sea of information and take action accordingly
• Expand knowledge into new domains by consistently working to gain the requisite technical knowledge required to skillfully manage the complexities, dependencies, and risks associated with engineering projects

Preferred Qualifications

• Experience managing technical programs and working with full stack development teams using a variety of program management techniques
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Proficient in grasping the infrastructure of the Cloud platforms, and skilled at identifying the technical interfaces between teams
• Able to maintain a strategic view of our software engineering processes even while executing on the daily operations of the team
• Skilled at communicating across a diverse set of engineers and stakeholders
• Hyper-organized and capable of juggling all of the data associated with tracking outcomes on complex interdependent programs
• Knowledgeable of agile methodologies and experienced with implementing program management best practices
• Driven by an attuned sense of priority and urgency to ship features and achieve the right business outcomes
• Interested in learning everything about MongoDB

Benefits

• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Access to transgender-inclusive health insurance coverage
• Health benefits offerings