Staff/Principal Product Manager, Technical

Summary

Join Skylight, a digital consultancy reinventing government services, as a Technical Product Manager. Lead cross-functional teams to build impactful products, collaborating with researchers, designers, engineers, and government partners. Translate user needs into product strategies, manage product initiatives, and prioritize development tasks. Leverage data and feedback to inform product direction, navigating bureaucratic challenges creatively. This fully remote position requires expertise in lean product principles, human-centered design, and agile methodologies. Skylight offers competitive salaries, comprehensive benefits, and a supportive work environment.

Requirements

• Understanding of lean product principles and how to apply them (e.g., minimum viable product) at various stages of the product life cycle in order to mitigate risk, validate assumptions, and amplify learning
• Ability to develop a product strategy informed by an understanding of the problem to be solved, prioritize outcomes over feature sets, and establish the direction of the product over time (e.g., product roadmap), including success criteria
• Ability to execute the product strategy by breaking down the product’s scope into usable chunks of value that can be realized sooner rather than later, create and maintain a prioritized backlog with validated user stories, and facilitate team ceremonies
• Understanding of how to engage in the process of human-centered design in order to better inform product direction
• Ability to collaborate with team members and partners outside of your discipline, such as researchers, designers, engineers, and others
• Ability to manage clients and stakeholders in a way that builds trust, alignment, and a healthy environment for individuals and teams
• Understanding of the merits of different software development methodologies (e.g., agile, lean) and how to put them into practice
• Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)
• Passion for creating better public outcomes through great government services
• A mindset and work approach that aligns with our core values
• Ability to travel for work from time to time

Responsibilities

• Lead a cross-functional team of researchers, designers, engineers, and subject matter experts to build and ship high-impact products and services
• Work closely with engineers to define the scope of work for a highly technical end-user product
• Translate needs from users and government partners into a product strategy, including vision, objectives, measures of success, product roadmap, and product backlog
• Manage the direction, scope, and priorities of the product initiative, building from user research to minimum viable products to scalable solutions
• Write user stories, prioritize stories, and build release plans
• Facilitate team ceremonies such as planning meetings, stakeholder syncs, and retrospectives
• Draw on data and feedback to inform the product strategy and roadmap
• Work in close partnership with government teams to transfer digital skills and product knowledge throughout the course of the project
• Creatively navigate bureaucratic challenges, paving the way for more intuitive processes in the future
• Collaborate with government partners to ensure compatibility with existing processes and technologies

Preferred Qualifications

• Experience working in public health
• Prior experience working in the civic tech space
• Experience working in a remote team environment

Benefits

• Medical insurance, dental insurance, vision insurance
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Dependent care FSA, healthcare FSA, health savings account
• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
• Flexible paid-time-off policy (generally around 25 days per year), plus 11 paid federal holidays
• Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents
• Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
• Business development / sales bonuses
• Referral bonuses
• Annual $2,000 allowance for professional development
• Annual $750 allowance for tech-related purchases
• Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
• Dollar-for-dollar charity donation matching, up to $500 per year
• Flexible, remote-friendly work environment
• An environment that empowers you to unleash your superpowers for public good