Store Manager in Training
Insomnia Cookies
πInternship - United States
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Job highlights
Summary
The job is for a full-time Store Manager in Training at Insomnia Cookies' West Chester store. The role involves performing as Manager-on-Duty during scheduled shifts, supervising and training team members, conducting initial interviews, supporting the Store Ops Manager with ordering, inventory control, and scheduling, and ensuring upselling and customer service excellence. The desired skills include at least 1 year of experience in a supervisory role, prior POS systems experience, ability to utilize MS Office, Word, and the Applicant Tracking System, and the ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
Requirements
- At least 1 year of experience in a supervisory role within a restaurant or retail store
- Prior experience conducting in-person interviews of hourly support staff
- Prior Point of Sale (POS) systems experience
- Ability to utilize MS Office, Word and our Applicant Tracking System
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
- Must be 18 years of age or older and have legal eligibility for employment in the United States
Responsibilities
- Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
- Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
- Lead new hourly staff onboarding and initial training
- Conduct initial interviews for potential new hires in the managerβs absence
- Support Store Ops Manager with ordering, inventory control and scheduling
- Hold staff accountable to Insomnia Cookiesβ standards (baking, uniform, company policies, etc.)
- Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
Benefits
- Market competitive hourly compensation PLUS eligibility for end of month store bonus as well!
- Excellent comprehensive benefits 1st day of the month after 60 days of employment (medical, vision, dental and pet insurance)
- $25.00 monthly cellphone stipend
- 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
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