Insomnia Cookies is hiring a
Store Manager in Training

Summary

This job posting is for a full-time Store Manager in Training position at Insomnia Cookies' Hell's Kitchen store located at 796 9th Ave New York, NY 10019. The hourly pay range is $20.00 - $24.00, and the employee is eligible for end-of-period store bonus, excellent comprehensive benefits after 60 days of employment, a monthly cellphone stipend, paid vacation, Insomnia Personal Days of Wellness, job stability with a rapidly growing company, achievable growth/promotion opportunities, and free cookies with every shift. The desired skills/experience include at least 1 year of experience in a supervisory role within a restaurant or retail store, prior experience conducting in-person interviews of hourly support staff, prior Point of Sale (POS) systems experience, ability to utilize MS Office, Word, and the Applicant Tracking System, ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week, and being at least 18 years old with legal eligibility for employment in the United States.

Requirements

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service

Benefits

• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!