Strategic Account Executive

Summary

Join CircleCI as a Strategic Account Executive in EMEA and cultivate key client relationships, driving growth through strategic account planning and trusted advisory services. You will act as the primary point of contact, identifying upsell and cross-sell opportunities. This role requires collaboration with internal teams to advocate for client needs and enhance their experience. The ideal candidate possesses a strong account management background with proven success in meeting and exceeding retention and growth targets with enterprise accounts. Based in the United Kingdom, this position offers a competitive salary range of £90,000-£113,000 GBP.

Requirements

• A successful track record of meeting and exceeding retention and growth targets with enterprise accounts
• Experience managing relationships with Engineering Leadership (CTO, VP of Eng, DevOps Leaders, etc.)
• Strong interpersonal and communication skills, enabling you to connect effectively with diverse stakeholders
• Excellent problem-solving abilities, with a focus on strategic thinking and proactive engagement
• Familiarity with CRM tools and account management software to effectively manage accounts and track performance
• A collaborative mindset, with the ability to work seamlessly across teams to achieve client objectives

Responsibilities

• Develop and implement strategic account plans tailored to each client's goals and objectives
• Build and maintain strong relationships with clients, acting as their trusted advisor
• Identify upsell and cross-sell opportunities within existing accounts to drive revenue growth
• Advocate for the client’s needs within the organization and coordinating internal resources to enhance their experience
• Collaborate and product teams to communicate client feedback and help position our offerings effectively
• Stay informed about industry trends and competitor activities to provide relevant insights to clients