Strategic Account Executive

Summary

Join Mark43's expanding sales team as a Strategic Account Executive (SAE) and contribute to our mission of empowering communities with innovative public safety technologies. You will collaborate with the Business Development team, lead sales conversations, deliver product demos, and close high-value contracts with state, local, and federal public safety departments. This role demands navigating complex procurement processes, building strong relationships, and managing multiple sales opportunities simultaneously. Success requires a deep understanding of the public safety sector, enterprise SaaS solutions, and a passion for modernizing public safety operations. You will be responsible for the full sales lifecycle, from initial contact to contract execution, and will regularly refine your approach to improve performance. Mark43 offers a mission-driven environment with opportunities for career growth and a collaborative team.

Requirements

• A genuine passion for serving law enforcement, first responders, and the broader government technology mission
• 4–8 years of public safety sales experience, with a strong track record of exceeding quota
• Experience selling CAD, RMS, or similar mission-critical software systems
• Strong enterprise portfolio experience, ideally selling multiple products
• Experience navigating long and complex public sector sales cycles
• Deep understanding of the value and operational impact of cloud-based SaaS solutions
• Excellent organizational skills and the ability to manage multiple active opportunities
• Fluency in Microsoft Office, Google Workspace, and CRM systems (Salesforce preferred)
• Self-starter mentality with a collaborative, team-oriented approach
• Ability to quickly absorb and communicate technical and operational product details
• Comfortable working remotely and independently from a home office

Responsibilities

• Drive sales with public safety agencies through demos, relationship-building, and value-driven problem solving
• Deeply understand Mark43’s product suite, the competitive landscape, and customer pain points in order to deliver tailored, consultative pitches
• Own the full sales lifecycle—from initial contact to contract execution—including in-person meetings and travel as needed
• Navigate complex procurement processes and maintain clear momentum throughout every stage of the deal
• Build and expand your public safety network to generate new pipeline opportunities
• Accurately record and manage sales activity in Salesforce or other CRM platforms
• Attend regional trade shows and industry events to network, build brand presence, and uncover leads
• Regularly reflect on and refine your approach to improve personal performance and sales outcomes

Benefits

• A mission-driven company building critical software to help first responders serve their communities better
• Collaboration across teams including Customer Success, Implementations, Product, Engineering, and Support
• Tremendous opportunity for career growth into Strategic AE leadership, Customer Success, or Growth team roles
• A company that values and respects your ideas, feedback, and domain expertise
• A team motivated by collective success and public impact rather than personal gain
• A workplace that is dedicated to improving the future of public safety and government technology