Strategic Account Executive

Summary

Join Zingtree as a Strategic Account Executive and play a key role in selling our AI-powered platform to large organizations. You will own the full sales cycle, build account plans, uncover customer challenges, and collaborate with cross-functional teams. This remote role requires 5+ years of B2B SaaS sales experience and a strong understanding of the CX tech stack. The ideal candidate will be located in the Midwest or East Coast regions of the US. Zingtree offers competitive compensation, comprehensive health benefits, 401k, paid parental leave, unlimited PTO, flexible remote work, and various other perks.

Requirements

• 5+ years of experience in consultative B2B sales, ideally selling SaaS to enterprise
• Proven ability to navigate complex sales cycles with multiple stakeholders
• Strong understanding of the CX tech stack (e.g. CRMs, CCaaS, chatbots, WFM tools)
• Familiarity with AI in support automation, agent assist, or decision intelligence
• Exceptional communication, storytelling, and negotiation skills
• A proactive, curious mindset and a bias for action

Responsibilities

• Own the full sales cycle from discovery to close for strategic enterprise accounts
• Build and execute account plans targeting Director- and VP-level CX, Ops, and IT leaders
• Uncover complex customer challenges and map them to Zingtree’s AI-powered solutions
• Collaborate cross-functionally with Marketing, Product, and Solutions teams
• Forecast pipeline and performance accurately using HubSpot (or equivalent CRM)
• Represent Zingtree at industry events, webinars, and executive briefings

Preferred Qualifications

• Experience selling into regulated industries (e.g. healthcare, finance, insurance)
• Background in solutions consulting, customer success, or CX operations
• Prior startup or high-growth tech company experience

Benefits

• Competitive Compensation with opportunity for discretionary bonus
• Comprehensive Health Benefits - 100% of employee premiums and 75%-80% of dependent premiums on most health, dental, and vision insurance are covered by us
• 401K plans - Add to your retirement planning
• Paid Parental Leave - Paid time off for parents to spend time with their new child
• Unlimited PTO - Take the time you need to recharge and bring your best self to work
• Flexible Remote Work - Work from anywhere
• Co-Working Reimbursement - Expense up to $200 a month on co-working space
• Home Office Stipend - Receive up to $700 to create a great work environment at home, and $100 a month for Internet, phone, etc