Strategic Solutions Engineer

Summary

Join Postman, the world's leading API development collaboration platform, as a Solutions Engineer. You will partner with the sales team to support and grow our enterprise business by promoting an API-first development culture. Responsibilities include conducting technical demos, addressing customer needs, understanding customer workflows, sharing feedback, and staying updated on market trends. You will create proof-of-concept integrations and maintain customer sandbox environments. This role requires significant experience in enterprise sales and software development, along with a strong understanding of APIs and modern development methodologies. Postman offers a remote-friendly work environment, competitive salary and equity, comprehensive benefits, and unlimited PTO.

Requirements

• 6+ years of enterprise sales/solutions engineering experience
• 2+ years of software development experience
• Bachelor's degree in Computer Science, a related field, or relevant work experience
• Remote work friendly, with ability to travel up to 40%
• Loves teamwork & collaboration in a fast-paced environment
• Customer facing experience & comfortable engaging all levels of technologists including individual developers, QA, product, & engineering leaders
• Experience engaging senior management & executive audiences to convey Postman's value proposition
• Capable of forging deep, long-lasting relationships with Strategic customers
• Strong understanding of APIs, & experience with producing & consuming with APIs across different domains
• Strong understanding of modern development methodologies & DevOps with an appreciation of the software development life cycle
• Comfortable with the enterprise SaaS sales process & common security concerns of cloud services
• Experience executing enterprise sales strategies & sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc
• Excellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions
• Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc
• Fast learner, excited & willing to learn new technology on an ongoing basis
• Great communication skills (presentation, verbal & written)
• Undergraduate degree or equivalent experience

Responsibilities

• Help drive enterprise sales by nurturing prospects & supporting Strategic & Enterprise customers
• Conduct discovery, qualification, technical demos, & proof of value workshops with prospective customers looking to shift to an API-first development culture
• Handle Postman technical questions or objections & provide solutions or workarounds to address customer needs
• Understand deeply our customers workflows today & how they can adopt API-first development best practices
• Share customer feedback with appropriate teams & provide general customer advocacy
• Remain up-to-date with the competitive landscape, current trends, & challenges in the API market
• Create proof of concept integrations, tooling, & workflows as needed to support prospective customers
• Maintain & develop customer sandbox environments & best practices of working with the product
• Act as a technical intermediary between sales & other teams to best fit our customers needs

Preferred Qualifications

Lots of smiles

Benefits

• Competitive salary and equity package
• Comprehensive medical, dental, and vision insurance
• Unlimited PTO
• Fitness-related reimbursements
• A meal stipend
• Home office set-up reimbursement
• Internet reimbursement
• Book reimbursements for professional development
• A training platform for continued learning and education for personal growth
• Donation-matching program