Student Finance Accounts Receivable Associate
at ALU

Summary

Join ALU's Student Finance Team as a Student Finance Accounts Receivable Associate, responsible for managing student accounts receivable, ensuring timely billing, collections, and reporting. Contribute to maintaining positive relationships with students and families while supporting the financial health of the university.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred; relevant work experience may substitute for formal education
• Minimum of 3 years of experience in accounts receivable, finance, or related roles, preferably within an educational institution
• Proficiency in financial software and Microsoft Office Suite, particularly Excel. Experience with student information systems (SIS) or ERP systems is a plus
• Strong analytical abilities with attention to detail and accuracy in data management
• Excellent verbal and written communication skills, with the ability to interact effectively with students, families, and staff
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines

Responsibilities

• Prepare and issue accurate billing statements for tuition and other fees, ensuring compliance with university policies and deadlines
• Monitor accounts receivable, follow up on outstanding balances, and implement effective collection strategies to minimize delinquencies
• Process payments and apply them to the appropriate student accounts, ensuring accuracy and timely updates in the financial system
• Regularly reconcile student accounts and assist in resolving discrepancies between billing and payments
• Provide excellent customer service by responding to student inquiries related to their accounts, payment plans, and financial aid options
• Assist in preparing reports on accounts receivable, including ageing reports, collections metrics, and cash flow projections
• Work closely with the financial aid and student services teams to address issues related to student funding and account discrepancies
• Ensure compliance with university policies, financial regulations, and best practices in accounts receivable management
• Maintain accurate records of student accounts in the university’s financial systems, ensuring data integrity and confidentiality
• Daily banking and allocations of customer receipts as well as maintain and manage unallocated receipts, making sure they are cleared on a timely basis
• Manage advances, deposits and deferred revenue, ensuring they are released in line with IFRS
• Manage scholarships and financial aids to student

Preferred Qualifications

• Customer-oriented mindset with a commitment to providing high-quality service
• Proactive problem-solver with the ability to work independently and as part of a team
• Adaptable and willing to learn in a dynamic environment