GROW is hiring a
Superannuation Administrator

Summary

Join GROW Inc., an Australian FinTech success story disrupting the wealth management industry with DLTA, as a Superannuation Administrator in Melbourne or Sydney. With at least 2 years of experience, you'll process work within SLA, ensure accuracy, identify areas for improvement, and advocate for continuous improvement.

Requirements

At least 2 years of experience in a similar superannuation administrator role

Responsibilities

• Process all assigned work within the contracted SLA
• Ensure all work is completed accurately without errors (either processing or peer review)
• Identify areas which impact your ability to meet accuracy and SLA commitments
• Provide support to your team members to ensure we achieve our targeted SLA performance as a team
• Advocate opportunities for continuous improvement working with your Stream Lead & Operations Support specialists to identify risks and defects relating to existing solutions to optimise operational efficiency and service excellence
• Ensure all risks and incidents identified are raised immediately with your Stream Lead or Leader, including supporting any root cause (to reduce further risk) and active participation in the rectification process

Benefits

• Birthday Leave - Take an extra day off per year on your birthday!
• Weekly Pay Cycle - No more waiting for PayDay!
• Hybrid Work Arrangement - We have a true hybrid arrangement with no set days in the office!
• Exciting Discounts - Think movie tickets, gift cards & even electronics!