Support Specialist, Radiotherapy

Summary

Join Brainlab, a leading medical technology company, as a home office-based Field Service Engineer in the Skåne region. You will provide comprehensive after-sales service for radiotherapy and radiosurgery systems, including installation, maintenance, repairs, and troubleshooting. This role requires strong technical skills in electrical/biomedical engineering, informatics, and IT infrastructure, along with excellent communication and teamwork abilities. Extensive travel (up to 80%) is expected, but a flexible home office setup is also provided. Brainlab offers a supportive international team environment, a company car, and comprehensive training opportunities.

Requirements

• Have a Bachelor/Master degree or equivalent in Electrical or Biomedical Engineering or Medical Physics
• Have an excellent knowledge in the field of informatics as well as experience in diagnosing issues in IT infrastructure and networking topics
• Have prior experience in service/maintenance in the field of robotics, x-ray equipment and/or IT
• Have excellent social, team-work and self-management skills
• Have very good communication skills in English
• Be highly flexible and willing to travel up to 80% of the time but also able to work efficiently from your home office

Responsibilities

• Provide after-sales service for radiotherapy and radiosurgery systems (software and hardware), including diagnosis tasks as well as service, maintenance, repairs and network integrations
• Act as the technical Brainlab face to the customer by communicating efficiently with the clients, understanding any problems which arise and responding in the most appropriate manner
• Install the radiotherapy and radiosurgery systems for the customers in your region and to a lesser extend in the EMEA region
• Integrate and troubleshoot complex software solutions in hospital environments remotely or on site
• Conduct routine calibrations as well as preventive maintenance services
• Make our customers - e.g. physicist Team - familiar with Brainlab products; further customer training is then performed by a dedicated trainer team
• Provide full service satisfaction to clients

Preferred Qualifications

Have Swedish language skills

Benefits

• A mutually-supportive, international team
• Meaningful work with a lasting impact on medical technology
• Company car, cell phone, laptop - also for private use
• Flexible working hours as well as home office
• Regular after work, team, and company events
• Comprehensive training and continuing education opportunities