Support Specialist Radiotherapy

Summary

Join Brainlab, a leading medical technology company, as a Support Specialist based in Vienna. You will be responsible for installing, servicing, and troubleshooting radiotherapy and radiosurgery products for customers across Europe. This role requires strong technical skills, excellent communication abilities, and the ability to work independently and as part of a team. You will be provided with a company car, cell phone, laptop, flexible working hours, and comprehensive training opportunities.

Requirements

• B.S. in Electrical, Electronic or Biomedical Engineering, Medical Physics, Physics or equivalent working experience
• Computer expertise and familiarity with hardware troubleshooting and Networks / IT infrastructure
• Must be a self-starter, working without close supervision, be able to successfully schedule, organize and conduct service activities in assigned territory
• Excellent organization and time management skills, and the ability to manage many work streams simultaneously
• Excellent written and oral communication skills in German and English
• Works well in a team environment and individually
• High flexibility and ability to travel 70%

Responsibilities

• Perform installations of radiotherapy and radio surgery products in your assigned area as well as in other countries in  Europe
• Perform service and installations of radiotherapy/radio surgery products
• Independently perform troubleshooting and repairs
• Provide on-site guidance and assistance to physicians and physicists maximizing efficiency and usage of the Brainlab oncology solutions
• Effectively communicate with customers to understand problems and adequately troubleshoot issues
• Perform routine calibrations and preventative maintenance
• Deliver high level customer service

Preferred Qualifications

Knowledge of medical linear accelerator or x-ray imaging systems preferred

Benefits

• A mutually-supportive, international team
• Meaningful work with a lasting impact on medical technology
• Company car, cell phone, laptop - also for private use
• Flexible working hours as well as homeoffice
• Regular after work, team, and company events
• Comprehensive training and continuing education opportunities