Swedish Speaking Customer Support Agent

Summary

Join our team in Malta as a Swedish-Speaking Customer Support Agent and contribute to a safer online environment. You will respond to customer inquiries via email, review content to ensure compliance, and help protect users from scams and fraud. No prior experience is needed; we value your enthusiasm and commitment. Strong Swedish reading and writing skills, basic English, and excellent computer proficiency are essential. Enjoy flexible shifts, remote work options, and a supportive team culture. We offer competitive benefits, including health insurance, relocation assistance, and performance-based bonuses.

Requirements

• Strong Swedish reading and writing abilities
• Basic to conversational English skills
• Excellent computer proficiency
• Decision-making skills
• Attention to detail
• Proactive mindset
• Willingness to relocate and be based in Malta

Responsibilities

• Respond to customer questions and complaints via email
• Review content across marketplaces, ensuring compliance with company guidelines and country-specific laws
• Contribute to a secure online space for users to interact with each other

Benefits

• Health Insurance
• Team performance bonuses
• Flexible Shifts: No night shifts!
• Work with managers who understand your personal challenges and will do their best to accommodate your commitments or emergencies
• We offer flexible shifts to ensure work-life balance
• Remote Working: Embrace the freedom of working from the comfort of your own home in Malta
• We also offer the option to work remotely from abroad for a few weeks within the EU per year
• Relocation: refund of initial flight ticket up to 200 euros after 6 months, initial accommodation in hotel paid by the company
• Gym discounts
• Free transport from certain areas in Malta
• Salary: 1661.05 gross per month (12 payments per year)