System engineer/Regional Technical lead

Summary

Join Bosch Corporation's Cross-Domain Computing Solution Division as a system engineer and customer technical interface, responsible for building and maintaining strong technical relationships with key customers. You will be the primary technical contact, ensuring customer needs are met and projects succeed. Key responsibilities include analyzing customer requirements, collaborating with global engineers, providing technical support, and developing customized solutions. You will also prepare technical documentation, assist the sales team, and act as the voice of the customer within the organization. This role requires a degree in Electrical Engineering/Computer Science or equivalent experience, along with specific language and technical skills. The position offers remote work flexibility and international travel opportunities.

Requirements

• Degree in Electrical Engineering/Computer science or experienced in the field of related engineering
• Voluntary, proactive, and systematic approach to work, a sense of responsibility to be a team player and complete the task, and experience leading conflict to unification
• Experience working with Japanese customers. Experience in system development (technical liaison)
• English proficiency (TOEIC 600 and above), Japanese proficiency (N2 and above)

Responsibilities

• Analyze customer requirement to provide an important input to development team
• Lead and collaborate with global engineers to deliver high quality, timely deliverables to customer requirements
• Develop and maintain strong technical relationships with key customer accounts , understand the customer's technical needs, challenges, and goals
• Possess a deep understanding of product development, including hardware and software components
• Provide technical support to customers, including troubleshooting, issue resolution, and guidance on product integration. Coordinate with the organization's technical teams to address customer concerns effectively
• Work closely with customers to understand their unique requirements and collaborate with product development teams to design and develop customized solutions when necessary
• Prepare and maintain technical documentation, including specifications, user manuals, and technical guides,for customers
• Assist the sales team in technical pre-sales activities , including product demonstrations, technical presentations, and proposal development
• Act as the voice of the customer within the organization by collecting feedback on product performance and suggesting improvements
• ���界中のエンジニアを率いて協力し、顧客の要件に合わせて高品質でタイムリーな成果物を提供する
• ���要な顧客アカウントとの強力な技術的関係を構築および維持し、顧客の技術的ニーズ、課題、目標を理解する
• ���ードウェアおよびソフトウェア コンポーネントを含む製品開発について深い理解を持っている
• ���題解決や製品統合に関するガイダンスなどの技術サポートを顧客に提供する。技術チームと連携して、顧客の懸念に効果的に対処する
• ���客と緊密に連携し、顧客固有の要件を理解し、必要に応じて製品開発チームと協力してカスタマイズされたソリューションの設計開発をサポートする
• ���客向けに仕様書、ユーザーマニュアル、技術ガイドなどの技術文書を作成する
• ���客が組織の製品とソリューションを包括的に理解できるように、トレーニング セッションを実施する
• ���品デモンストレーション、技術プレゼンテーション、提案開発などの技術的なプリセールス活動で営業チームを支援する
• ���品のパフォーマンスに関するフィードバックを収集し、改善提案をすることで、組織内に顧客の声として責任を果たす

Preferred Qualifications

• Experience in developing applications with automotive international standards such as AUTOSAR and UDS
• Experience in Automotive tools such as CANoe and CANape
• Experience in requirement management tools such as Doors
• Experience in customer management

Benefits

• Domestic：1-2 days/Bi-week
• Overseas：1-2 times/year (Germany, Vietnam, India, etc)
• Remote work is possible. The ratio can be freely discussed
• Flexible worktime options, benefits and services, medical services, employee discounts, catering facilities, access to local public transport, room for creativity, urban infrastructures