Systems Developer

Summary

Join PointClickCare as a Systems Developer and contribute to the development, deployment, and support of AI and application solutions within the corporate environment. You will work on automation and orchestration leveraging AI for critical business processes across various business units. Provide oversight and guidance for the implementation, training, and support of applications, adhering to best practices. Collaborate cross-functionally as a technical liaison, bringing innovative ideas to enhance the work environment. Administer and govern various M365 collaboration tools, develop AI agents, define data models, and introduce supportive processes and methodologies. Investigate and resolve data platform issues, collaborating with cross-platform teams to deliver automated workflows. Implement continuous improvements to the product lifecycle and business processes.

Requirements

• Experience with API or rest services integrations and understanding of how to implement solutions with multiple data sources
• Ability to respond to system issues, drive and participate in high - priority incident calls and emergency activities outside of standard office hours as needed
• 2-3 years' experience with other AI platforms leveraging different LLMs
• Microsoft Azure, Azure AI Foundry, Copilot Studio experience
• Experience in Microsoft Graph, Power Apps, Power Automate, Power Virtual Agents, SharePoint, Teams, Streams
• Tools such as GitHub, JIRA, Confluence, and Continuous Integration (CI) systems, Power Automate, Copilot Studio
• JavaScript, HTML5, CSS, XML, JSON, SQL, React, SPFx, Azure Function and Web Services, C#, ASP.NET , and .NET Frameworks, Python, PowerShell, Microsoft Azure App Services and Functions
• 3+ years’ experience working with Microsoft Power Platform, Teams
• 5+ experience working with SharePoint

Responsibilities

• Administration and Governance of SharePoint Online, Power Platform, Teams, One Drive, Copilot Studio, Azure AI Foundry and other M365 collaboration tools, Develop AI Agents using Copilot Studio, Azure AI Foundry, PowerApps canvas and model driven apps, webparts and SPFx Define and build data models using Dataverse, SharePoint, or other data sources
• Introduces and supports processes, tools, and methodologies to balance needs for the development, from coding and deployment to maintenance and updates
• Responsible to identify and investigate data platform related issues in terms of performance & consistency and providing fixes (analyze and fix bugs) and workarounds in partnership with Data engineer and Data Architect
• Collaborates with cross platform teams to deliver tooling and processes that will result in automated workflows; this will include the automated build process, environment setups, testing scripts, deployments, and production operational metrics/debugging information
• Implements continuous improvements/efficiencies to the product lifecycle and business processes by utilizing common tools and different innovation techniques and guiding the reuse of existing ones

Benefits

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities