Systems Engineer, Sterling File Gateway Engineer

Summary

Join Sagent as a Senior Sterling File Gateway (SFG) Engineer and contribute to our mission of simplifying and securing loans and homeownership. This role requires at least 4 years of hands-on experience in SFG architecture, design, installation, upgrades, and administration, including cloud migration expertise. You will architect, design, and manage SFG environments, ensuring secure file transfer processes and compliance. The ideal candidate possesses strong knowledge of file transfer protocols, security protocols, and encryption technologies. This position offers a comprehensive benefits package, including remote/hybrid work options and various other perks.

Requirements

• Bachelor’s degree in Software Engineering, Information Technology, Computer Science, or relevant discipline with 4 - 6 years of experience in a related field. Experience will be considered in lieu of a degree
• Strong theoretical knowledge base and functional expertise typically acquired through formal education and experience
• Ability to provide guidance to others as a project manager or lead using technical expertise
• Experience ensuring that computer systems match overall business goals, structures, and processes
• Proficiency in specifying, building, and maintaining technical infrastructure to support organizational objectives
• Knowledge of system support and maintenance processes, including integration with internal and external systems
• Skill in gathering requirements from stakeholders and considering factors such as reliability, longevity, maintainability, and risk management
• Ability to identify organizational problems and devise reliable and efficient solutions

Responsibilities

• Architect, design, install, upgrade, and administer Sterling File Gateway (SFG) environments
• Manage the migration of SFG systems from on-premise or hosted environments to the cloud, ensuring a smooth and secure transition
• Administer and maintain SSP/SEAS, Cipher, WAF, and MFA solutions
• Ensure secure and efficient file transfer processes using FTP, SFTP, HTTP, HTTPS, and other protocols
• Maintain system security, compliance, and encryption standards across all SFG operations
• Perform system upgrades, patching, and routine maintenance to keep environments up-to-date and secure
• Work closely with cross-functional teams to troubleshoot and resolve issues related to SFG and its supporting infrastructure
• Collaborate with the network and security teams to ensure proper configurations of firewalls and security layers
• Provide documentation for all processes, including design documentation, standard operating procedures, and troubleshooting guides
• Stay informed about the latest developments in file transfer technologies and security protocols
• Ensure compliance with company policies, security standards, and industry regulations

Preferred Qualifications

• Minimum of 4 years of experience in SFG architecture, design, installation, and administration
• Proven experience with SSP/SEAS, Cipher, WAF, and MFA upgrades and administration
• In-depth knowledge of Sterling File Gateway (SFG) and related file transfer protocols (FTP, SFTP, HTTP, HTTPS)
• Strong experience with Linux/Unix/Windows systems
• Proficiency in security protocols and encryption technologies, including SSL/TLS
• Familiarity with network configurations, including firewalls, load balancers, and proxies
• Hands-on experience with cloud migration of SFG environments (from on-premise or hosted solutions)
• Certification in relevant technologies or cloud platforms (e.g. AWS, Azure, Google Cloud)
• Experience with automated deployment tools and CI/CD pipelines

Benefits

• Remote/Hybrid workplace options
• Health Benefits
• Unlimited Flexible Time Off
• Family Planning Services
• Tuition Reimbursement
• Paid Family Leave
• 401(k) Matching
• Pet Insurance
• LinkedIn Learning
• Virtual Social Experiences
• Career Pathing
• Focus Time Fridays