Protera is hiring a
Tanium Engineer

Summary

The job is for a Tanium Engineer at Protera Technologies, a global Total IT Outsourcing Services Provider. The role involves managing patching across cloud infrastructure, diagnosing issues, collaborating on automation, maintaining documentation, and improving the patch management process. Required qualifications include 3-5 years of relevant work experience, knowledge of operating systems, AWS, Azure, GCP, scripting languages, ITIL best practices, and hands-on and management experience specific to endpoint security and patching tools. Preferred qualifications include familiarity with debuggers, runtime analysis, library systems, compiled programming, software update tools, prior engineering experience in endpoint security solutions, automation tools experience, certifications, and experience working from home.

Requirements

• 3-5 years of relevant work experience
• Strong knowledge of operating systems (Linux, Windows) and their patching mechanisms
• Professional experience as a Security Engineer, Infrastructure Engineer or Network Engineer; familiarity with at least one other discipline, and interest in growing in the remaining disciplines
• Experience administrating, monitoring and patching a broad array of Windows/Mac/Linux endpoints including third party software, configurations and troubleshooting
• Administrative experience with AWS, Azure and/or GCP – specifically server/instance lifecycle (build, manage, patch, tune, decom)
• Basic Network troubleshooting skills (subnetting, routing, DHCP, firewall rules)
• Experience with scripting languages (e.g., Python, Bash, PowerShell)
• Experience working as part of a collaborative, cross-functional, modern engineering team
• Hands-on and management experience specific endpoint security and patching tools
• Experience with ITIL best practices with Incident, Problem, Release, and Change Management within ServiceNow or other ITSM systems

Responsibilities

• Plan, schedule, and execute operating system patching across cloud infrastructure
• Continuously monitor systems for compliance with patch management policies
• Diagnose and resolve issues related to patch deployment and system performance post-patching
• Collaborate with peers and prepare routine operational metric reporting of key process indicators
• Collaborate with peers on Automation Continuous Improvement (what can we automate next?)
• Maintain comprehensive documentation of patching processes, schedules, and compliance reports
• Continuously improve the patch management process to enhance efficiency and reduce downtime
• Perform activities related to install, configuration, and management of traditional and cloud patching as it relates to Tanium, Azure, AWS, GCP, and VMware Platforms
• Interact with company personnel at all levels and across all business units to capture business drivers; strong customer / client focus, with the ability to manage expectations appropriately, to provide a superior experience and build long-term relationships
• Collaborate with the team and stake holders to provide and acquire information and to build consensus regarding project direction

Preferred Qualifications

• Hands-on and management experience specific endpoint security tools: Tanium
• Familiarity with debuggers, runtime analysis, library systems, compiled programming, and software update tools
• Prior engineering experience in endpoint security solutions to include and not limited to (EDR)Endpoint Detection & Response, File Integrity Monitoring, Device Management, Vulnerability Management etc
• Experience with automation tools (e.g., Ansible, Puppet, Chef). Experience supporting a 24x7 production environment

Benefits

• Work from Home set-up
• Comprehensive medical benefits
• Gratuity, PF, EPS and Bonus, NPS
• Shift Allowances
• On-call Allowance
• Health and wellness Allowances
• Learning and Development Allowances
• No question asked certification policy
• Certification Bounty Bonus